General > General Technical Chat
[solved] [little rant] eBay seller charges +20 USD because he has to pay rent
Brumby:
--- Quote from: DiTBho on March 22, 2021, 01:05:59 pm ---Anyway, the point is:
The goods arrived damaged, I'd like to return the goods.
(today email from them:) No, you can't.
Why?
Because the seller wrote "return not accepted" in his auction.
Claim closed!
eBay .... :-BROKE
--- End quote ---
OK, don't return them - just raise an "Item not as described" dispute.
If an item was advertised as working and you get something that isn't - then there's NO avenue for a seller to escape responsibility. Even outside of eBay, I don't know of any legal jurisdiction where such a principle doesn't exist. It is the Seller's responsibility to take the required steps to ensure items are delivered as represented - and they should have worked out all the necessary costs involved and clearly declared them in the listing.
This is what ANY buyer should expect - and what eBay should oversee DOES happen.
Fred27:
I couldn't resist a little digging. Is it This eBay item you bought? https://www.ebay.co.uk/itm/Seagate-5GB-Compact-Flash-Type-II-ST1-Drive-Hard-Drive-CFII-Card-/193270881804?_trksid=p2349526.m4383.l10137.c10&nordt=true&rt=nc&orig_cvip=true
The listing states $11.99 each and ($29.99 + $11.99 = $41.98) for shipping to the UK, so it sounds like he gave you a discount on both the items and the quoted shipping. They are clearly shown as repaired. It appears to have taken you 3 months to decide they didn't work. Obviously I don't know the details of your discussions, but things are never quite as black-and-white as they might seem.
grumpydoc:
--- Quote from: Brumby on March 22, 2021, 02:14:33 pm ---OK, don't return them - just raise an "Item not as described" dispute.
--- End quote ---
The OP did tell eBay the items were damaged, but - yes - make sure you raise the right return request and use "item not as described" for broken or faulty items.
--- Quote ---and they should have worked out all the necessary costs involved and clearly declared them in the listing.
--- End quote ---
To a point - the seller should put the p&p clearly on the item but I don't think a break down of costs is necessary. eBay now require that the seller says what type of service will be used though - so if the listing says "courier" it should be a courier (I have occasionally sued a faster service than advertised at my own cost though).
Ian.M:
--- Quote from: grumpydoc on March 22, 2021, 02:39:49 pm ---...
eBay now require that the seller says what type of service will be used though - so if the listing says "courier" it should be a courier (I have occasionally sued a faster service than advertised at my own cost though).
--- End quote ---
So you are gratuitously litigious if a package is delivered earlier than expected? :scared: Good luck with that! :-DD :popcorn:
grumpydoc:
Oops - the keyboard here is really not very good |O
I meant as a seller anyway.
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