General > General Technical Chat
[solved] [little rant] eBay seller charges +20 USD because he has to pay rent
james_s:
--- Quote from: DiTBho on March 22, 2021, 06:37:42 pm ---for eBay it's not this way. I had a phone call conversation with one of their operators, she told me that if a seller goes down to "less than 4.0" stars there is a timer that starts counting days, and if the seller doesn't resume back to 4.1 stars within some months (I don't remember how many) eBay will kick the account out.
So, 4 stars is NOT perfectly reasonable for good solid service, and it's not reasonable to give 4 stars to a seller for a good service because this way you damage his/her reputation.
--- End quote ---
Sorry, it's not my problem that ebay's system is broken and administers draconian penalties for someone who does a perfectly acceptable job. If enough people took action instead of simply going along with this ridiculous rating system they would be forced to make it more reasonable. 4 stars is a good rating to me, 5 is exemplary. If they want 5 stars for average good service then give the option of more than 5 stars for excellence.
DiTBho:
Yup! I fully agree! But eBay is that way. I just wanted to tell you how it works for them.
--- Quote ---The positive Feedback percentage is calculated based on the total number of positive and negative
Feedback ratings for transactions that ended in the last 12 months, excluding repeat Feedback from the same member for purchases made within the same calendar week (eBay time).
Note: This could mean that the number of ratings used for this calculation is different from the same number shown in the recent ratings table on the left.
Positives / (positives + negatives)
This member's 12-month Feedback ratings Positives: 71 Negatives: 0 This member's positive Feedback percentage 71 / ( 71 + 0 ) = 100%
--- End quote ---
And that's what they tell about feedback.
Plus, now I know eBay can cancel a negative feedback when the seller has some privilege. It was written by one of their operator, I reported a piece of the answer in one of my previous post.
wraper:
--- Quote from: Ice-Tea on March 22, 2021, 12:12:52 pm ---But that doesn't seem what is happening here? The OP seems distressed that the shipping charges were 35$ while the stamp on the enveloppe only is 15$?
--- End quote ---
:palm: He got worse (and much cheaper) shipping service than was advertised, besides other issues.
DiTBho:
--- Quote from: james_s on March 22, 2021, 07:06:42 pm ---more than 5 stars for excellence.
--- End quote ---
The label "Top seller" is for this.
I am not a "Top seller" because I have 4.8 stars and eBay classifies me as "Seller above the standard".
5 stars -> "Top seller"
4.7..4.9 -> "Seller above the standard"
..................... I don't know here ................
4.0..4.1 -> "Seller under observation" (the operator told me that on the phone)
< 4.0 -> probably the seller will be banned because it represents a risk for the community
Ice-Tea:
--- Quote from: wraper on March 22, 2021, 07:21:52 pm ---
--- Quote from: Ice-Tea on March 22, 2021, 12:12:52 pm ---But that doesn't seem what is happening here? The OP seems distressed that the shipping charges were 35$ while the stamp on the enveloppe only is 15$?
--- End quote ---
:palm: He got worse (and much cheaper) shipping service than was advertised, besides other issues.
--- End quote ---
Did he? It's not clear to me if the object was advertised with courrier shipping or whether this is the conclusion of the OP based on the price. Also: if the item arrived within the eBay advertised timeframe or something close to it (Covid) I still feel the.. well, can't call it dismay I suppose, outrage? annoyance? is a bit over the top.
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