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[solved] [little rant] eBay seller charges +20 USD because he has to pay rent

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asmi:

--- Quote from: DiTBho on March 22, 2021, 07:12:36 pm ---Yup! I fully agree! But eBay is that way. I just wanted to tell you how it works for them.

--- End quote ---
I wonder what all other numbers are for then. In this case they seem totally redundant and frankly irrelevant.

DiTBho:

--- Quote from: asmi on March 24, 2021, 01:43:03 pm ---
--- Quote from: DiTBho on March 22, 2021, 07:12:36 pm ---Yup! I fully agree! But eBay is that way. I just wanted to tell you how it works for them.

--- End quote ---
I wonder what all other numbers are for then. In this case they seem totally redundant and frankly irrelevant.

--- End quote ---

Which numbers? You mean the four voices to describe the performance of a seller?

foreach voice { "Reasonable postage cost", "Communication", "Delivery time", "Accurate
description" } => Vote [[ 0..5 ]] stars;

Umm, I think they are "somehow" useful, but I think it's not enough information to describe how someone could react, especially with overseas transactions when - like wrote above - bad sellers feel more at ease to play shenanigans with foreigners, and eBay com protect these behaviors by *deleting* negative feedback, which makes those four voice actually truly irrelevant.

That's my personal opinion, based on 4 bad experiences with eBay dot com in the last 10 years  :-//

DiTBho:

--- Quote from: rsjsouza on March 24, 2021, 01:21:55 pm ---I was going to mention that it may be a problem with overseas transactions - who knows? Perhaps the bad sellers feel more at ease to play shenanigans with foreigners.

--- End quote ---

Yup, I have the same feelings.


--- Quote from: rsjsouza on March 24, 2021, 01:21:55 pm ---Despite I have received a badly packaged item here and there from various sellers worldwide (and from different portals: eBay, Offerup, aliexpress, banggood), I tend to be very conservative and refrain from ordering anything ultra-heavy or mechanically fragile over courier. Being in the US this is a lot easier to do, given the second hand electronics market is quite hot.

--- End quote ---

Good point.  I am a kind of "weird electronic addicted", and the US marketplace offers unique items because for example Newark and Moates are two US-only-based companies. So, when I saw a very attractive and unique items offered from someone on eBay, I took the challange about organizing a remote pickups and I asked UPS to go to the seller, pickup the parcel locally in the US, check the packaging was well done, and transport it to me in Europe. I paid the double, but I also doubled my chances to have the receive the precious goods in a decent way.

We are talking about unique professional debuggers unable to find in Europe. Things in the money range of 2000-5000 USD + S/H + customs importing fee. Great experience, and nice end! UPS combined with the MailBox.Etc American side is simply outstanding!

I did something similar, this time, as seller to a Chinese government agency. They contacted me on eBay because I was listing a unique PowerPC board that they need as cheaper development equipment to replace something gone damaged in their laboratory. I still have the contract they asked me to sign.

In short, I paid UPS and MailBox.Etc Europe to ensure an excellent service to them. I remember in the contract I signed there was a point "the goods will be inspected for our quality control", and I had to list all the items inside the parcel, with a description of each singular item inside the parcel and how to test/verify its integrity. If someone is curious, I still have the documentation.

I paid 150 euro just for the service (UPS first class+MailBox.Etc+full 100% insurance), they paid 1000 euro for a couple of boards (so, my gain was 1000-150 euro).

Outstanding experience, they thanked me for the result, I thanked them for the given opportunity, and eBay gained credits for my performance :D


--- Quote from: rsjsouza on March 24, 2021, 01:21:55 pm ---Anyways, good luck with the return.

--- End quote ---

Thanks!

asmi:

--- Quote from: DiTBho on March 24, 2021, 02:16:33 pm ---Which numbers? You mean the four voices to describe the performance of a seller?

--- End quote ---
I meant 1, 2 and 3 stars. As I understand, 1, 2, 3 and 4 means the same thing from the practical standpoint, so why bother with them? Why don't they just place a "yes/no" question instead of these silly stars.

DiTBho:

--- Quote from: asmi on March 26, 2021, 07:24:35 pm ---
--- Quote from: DiTBho on March 24, 2021, 02:16:33 pm ---Which numbers? You mean the four voices to describe the performance of a seller?

--- End quote ---
I meant 1, 2 and 3 stars. As I understand, 1, 2, 3 and 4 means the same thing from the practical standpoint, so why bother with them? Why don't they just place a "yes/no" question instead of these silly stars.

--- End quote ---

Probably it's a legacy mechanism of the previous feedback system, when a seller had the possibility to give a negative, neutral, positive feedback to the customer, but since eBay has evolved recently, I think it's also something that must deal with a lot of their internal hidden rules, so I am sure that if you vote {0,1,2,3} stars you reduce the chances eBay gives to the seller to get back in line.

I mean something like this:

* you get 4 stars, you have - say - 6 months to get back in line with >= 4.1 stars, and you will be under observation for say other 2 months, if you fail, you are kicked out from eBay
* you get 3 stars, you have - say - 7 months to get back in line with >= 4.1 stars, and you will be under observation for say other 4 months, if you fail, you are kicked out from eBay
* you get 2 stars, you have - say - 8 months to get back in line with >= 4.1 stars, and you will be under observation for say other 6 months, if you fail, you are kicked out from eBay
* you get 1 stars, you will be immediately kicked out from eBay but your name and surname won't be written in their blacklist
* you get 0 stars, you will be immediately kicked out from eBay and your name and surname will be written in their blacklist, as well as reported to the authorities of competence in order to prevent crimes

I deduce it from the message, sent by one of their operator, when I asked eBay why they deleted the negative feedback I released to a seller who not only sent me damaged goods but also (as in this case) refused to find a solution!


--- Quote ---Those privileges can be earned by making sure your account is in good standings for a long time, have proven high satisfactory ratings from buyers, high resolve rate and etc

I checked the feedback you left and although it did not meet the criteria for MANUAL REMOVAL, it qualified for system removal. Due to one of the seller’s privileges which he exercised on this issue.

At the same time, for the purposes of giving you a peace of mind please know that you did not do anything wrong. I assure you that the removal does not have anything to do with negatives or violations against you. It’s just more on the default settings on our system along with the seller’s privileges. Keep in mind that although the removed feedback is not visible for other eBay members to see, we still have a record of it, and we will always be able to refer to it if necessary.

--- End quote ---

and this


--- Quote ---.. We may not be able to reinstate the feedback and 3 stars you left for the seller but this report that you submit to us generates a red flag against the seller's account internally.
..

--- End quote ---

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