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[solved] [little rant] eBay seller charges +20 USD because he has to pay rent

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DiTBho:

--- Quote from: helius on March 26, 2021, 09:45:58 pm ---I'm frankly surprised by the lack of research and understanding shown in this thread

--- End quote ---

As well as I'm frankly surprised by answer like this. Lack of research and understanding?


--- Quote from: helius on March 26, 2021, 09:45:58 pm ---eBay's policies are not complicated and you can read them fully in only a few minutes. Why don't you do that?

--- End quote ---

I did, but there are hidden rules. For instance, where is it written they can DELETE a negative feedback because a seller has some privilege? Where?


--- Quote from: helius on March 26, 2021, 09:45:58 pm ---If you did you would learn all about the Buyer Protection Program and Item Not As Described claims.

--- End quote ---

They closed the claim without any justification.
I had opened a claim "Item received damaged", and eBay closed it
Then I opened an appeal "Item received not as described + more details, pics etc", and eBay closed it again.


--- Quote from: helius on March 26, 2021, 09:45:58 pm ---Instead you just ignored the policies and did it your own way because you assumed how it should work?

--- End quote ---

Then I called Paypal, which actually solved the problem.

DiTBho:

--- Quote from: wraper on March 26, 2021, 09:35:08 pm ---I mean fraudulent buyers of which there are way more bad actors than sellers. They abuse system a lot even as it is. They can easily ship you back box of bricks and get both goods and money.

--- End quote ---

Then there are those who tell me I don't know how eBay works: there is "report buyer" button on eBay where you "report" bad behaviors like this and eBay will count it as well as eBay counts defects for sellers.

wraper:

--- Quote from: DiTBho on March 26, 2021, 10:17:39 pm ---
--- Quote from: wraper on March 26, 2021, 09:35:08 pm ---I mean fraudulent buyers of which there are way more bad actors than sellers. They abuse system a lot even as it is. They can easily ship you back box of bricks and get both goods and money.

--- End quote ---

Then there are those who tell me I don't know how eBay works: there is "report buyer" button on eBay where you "report" bad behaviors like this and eBay will count it as well as eBay counts defects for sellers.

--- End quote ---
Report buyer button does nothing, especially for a seller. Seller will not get money or goods back. If reported too many times and account is blocked, fraudulent buyer will simply create another account.

DiTBho:

--- Quote from: helius on March 26, 2021, 09:45:58 pm ---Buyer Protection Program and Item Not As Described claims

--- End quote ---

Specifically, where is it written that if the seller writes "no return" in his/her auction then for the "protection program" you cannot return an item that got damaged due to bad packaging? Where is it written?
eBay resolving-buying-problems
I still have to understand why they closed my claim when I did exactly what's written in their guide!

wraper:
IMHO your main problem with ebay is that you open cases with weak or no evidence, probably poorly described for layman. Then when it falls through, you upload some real evidence, but it's too late since appeal is way less likely to succeed.

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