General > General Technical Chat
AliExpress adventures
PlainName:
--- Quote ---Most scammers are not geniuses, though
--- End quote ---
Got to agree with you there - I reckon some people get taken in not because the scam is unobvious but because it's so obvious no-one would possibly try it.
magic:
New judgment has arrived.
Still not counterfeit, but apparently the defect is now considered more severe :D
So I get to keep my lot of ten eight >:D dodgy REF02 for $2 as requested :-+
SilverSolder:
Winner, winner, chicken dinner!
I wonder why they seem so reluctant to make the "counterfeit" call.
What might be happening is that they know that in a high proportion of purchases of that particular product from that seller, the customers are happy with their purchases and never complain!
So maybe they just stick with "Defective" for the ones that do complain... and not worry so much about the silly Western obsession with "genuineness" and "trademarks" and other semi-religious nuttery! :D
magic:
It appears that they have strict internal proof standards for that, and I would guess it may be for two reasons:
1. it always looks better for AliExpress if they don't have too many successful counterfeit claims :D
2. it's a ToS violation and it triggers penalties for the seller, which makes it Serious Business™ - more so than some random complaint that something is out of spec
I received more comprehensive (and more comprehensible) proof guide in another dispute two years ago, attached. It looks like they mean "counterfeit" in the narrow sense of trademark infringement and require:
1. a photograph of the infringing branding on the auction or on the product - that's why sellers routinely blur out logos on auction photos ;)
2. a proof that the branding is protected - "inspection or statement from the owner" whatever that is, dunno if a link to Intersil website or some trademark registry would suffice
3. evidence that the product is fake
The good news is that you don't really need any of that. You can post die pictures and get 90% or 100% (the previous case) refund based on "appearance not as described".
:-DD
(More seriously, I also posted noise spectrum - that's the "parameters not as described" part.)
I think you have converted me - I will always select "item not as described" and just dump whatever evidence I have. None of that matters and it can only complicate the process.
SilverSolder:
So, does AliExpress let you enter "Parameter not as described", "Appearance not as described", etc.? - or is that something the claims team made out of your complaint?
I like the idea of just comparing it with the datasheet, showing some parameters that it fails. Nicely scientific and indisputable! AliExpress can call it "defective" and be happy... seller gets away with just refunding the customer instead of getting banned... the customer is happy because he got refunded.... winners all round! :D
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