General > General Technical Chat
AliExpress adventures
tooki:
--- Quote from: brucehoult on February 24, 2024, 08:33:50 pm ---
--- Quote ---Well, at least I began 2024 with new AliExpress scams :D
--- End quote ---
I don't know why people focus on AliExpress here. They are just an order-taking platform for 3rd party vendors, no different to Amazon or Shopify.
--- End quote ---
:palm: The thread title might be a subtle clue…
thm_w:
--- Quote from: magic on February 24, 2024, 07:30:25 pm ---Scam 1. The photograph showed 3pcs of the item and had "3pcs" written on it. However, at the bottom of the description the seller wrote: "contents: 1pc". I was very tempted by this offer because 3pcs was exactly what I needed and other offers were either 1pc or 5pcs, both ending up costing me. So I ignored the description, assuming it was a copy-paste error when the seller created the offer. Surely no one would be stupid enough to actually try such blatant scam on AliExpress, right?
Wrong. The seller delivered 1pc and then insisted that this is exactly what I ordered. I got my 66% refund without problems, but I realized that the seller could make it harder by claiming that I received 3pcs - my only "evidence" was a photograph of the opened package. This gave me an idea to video record unpacking all AliExpress packages, which came right in time for:
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Why risk their rating and a bad review over a few dollars profit (assuming they are an established store)? Its likely them just using whatever photo they have on hand or a simple mistake. I get its frustrating but if there is any ambiguity at all, send the seller a message.
If its a high value item, ok, might be worth it for them. But as you learned, always record opening the high value packages.
See this seller, select 5pc and it still shows 10pc at the top: https://www.aliexpress.com/item/33012530737.html probably a mistake.
This sort of thing happens on amazon all the time btw, though obviously easier to get a refund there. Can happen the opposite way too, the listing might be for 10pc but priced at the cost of 1 item... seller loses out.
magic:
IMO a deliberate scam, because no one else offers 3pcs and no one else has a photo with "3pcs" written on it, so it doesn't look like a copy-paste mistake.
They must have created this image themselves and made it the default photo so that the offer appears this way in search results (and that's why I ended up there). There are no options for different item counts (nor any other options) and "contains 1pc" is buried at bottom of the description.
They haven't removed or changed the listing after my refund request. And now that you mentioned store ratings, I checked their negative feedback and found that somebody else already complained about similar issue in another offer. Looks like it's their way of doing business. Their positive feedback ratio is 91%, btw, which is rather poor for AE.
Yeah, maybe I could have predicted it with more research in advance and perhaps should have asked for clarification, but I was in a hurry and naively assumed that there are some thresholds of malice and stupidity that no one would cross :-//
bitwelder:
Yesterday I had an order cancelled mid-way by Aliexpress itself, for something I ordered a couple of weeks ago, and that was *apparently* showing some updates in parcel tracking. Their explaination was:
"For your security, this order has been closed and refunded due to an invalid tracking number provided by the seller. You'll receive a refund within 3-20 business days. We're sorry for any inconvenience caused and the seller will be warned according to platform regulation."
HF8V:
I had no problems with Aliexpress althought their bids are often deliberately bad discribed. Sometimes it is difficult to understand what you are really buying. But even in such case they refund me 50% money without problem and without need to resend product (osciloscope probe)...
Previously I bought things on polish Allegro and I can can assure you that any polish seller will never refund you any money, he would be argue for every PLN.
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