| General > General Technical Chat |
| Amazon: the shittiest, most ghastly company on earth |
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| sokoloff:
--- Quote from: Gyro on June 29, 2021, 08:56:14 am ---The logical (and ridiculous) extension of this is telling Amazon 'I don't want this item, but give me a refund and I'm prepared to dispose of it at no further cost to you'. --- End quote --- This is already Amazon policy for occasional, low value items. They call it "returnless refund". I bought a DIN rail 20A contactor from Amazon a few weeks ago for around $16. Happened to notice a few days later that it was now being sold for $5.19. A2Z (support) says they can't do a price adjustment, but I can order another one and return the one I got. OK, sounds wasteful, but it's your dime, not mine. Order a new one (two, in fact, to have a spare). Started the return process for the old one. "Here's your money back; no need to return the original one." Um, okay. Works for me, I guess... |
| Bassman59:
--- Quote from: sokoloff on July 02, 2021, 02:08:15 pm --- --- Quote from: Gyro on June 29, 2021, 08:56:14 am ---The logical (and ridiculous) extension of this is telling Amazon 'I don't want this item, but give me a refund and I'm prepared to dispose of it at no further cost to you'. --- End quote --- This is already Amazon policy for occasional, low value items. They call it "returnless refund". I bought a DIN rail 20A contactor from Amazon a few weeks ago for around $16. Happened to notice a few days later that it was now being sold for $5.19. A2Z (support) says they can't do a price adjustment, but I can order another one and return the one I got. OK, sounds wasteful, but it's your dime, not mine. Order a new one (two, in fact, to have a spare). Started the return process for the old one. "Here's your money back; no need to return the original one." Um, okay. Works for me, I guess... --- End quote --- Two examples of how AMZN's customer service is random: 1. A friend ordered a copy of the Can "Live in Stuttgart 1975" triple LP, for $50. (I see it's on Bandcamp for that price!) AMZN mistakenly sent him TEN copies. He contact AMZN and said, "uh, you should probably know about this mistake." AMZN said to not bother returning the extra copies. He put out the word on Book of Faces that he had nine copies he'd sell for $40 each incl. shipping and he'd donate the proceeds to the local food bank. Naturally I took him up on this! 2. I ordered some stupid 3D printer bits ... some nozzles and a test tube full of the acupuncture needles those idiots call "drill bits" that you use to clear nozzle clogs. Well, the order arrived in a thin envelope and the test tube was smashed and the needles were mangled. I contacted Amazon to say the package was damaged, and they immediately ordered a replacement BUT they demanded the original package be returned. Six bucks worth of crap, and they want it back. My takeaway from this is that the books/music division is different from the department that manages all of the third-party sellers (like the vast network of anonymous Chinese 3D-printer-parts sellers). |
| T3sl4co1l:
Need not be market segmented, it might be a supplier preference. Or some products/markets/suppliers/other criteria might be more prone to return abuse. Who knows. Tim |
| Raj:
--- Quote from: Bassman59 on June 29, 2021, 08:39:29 pm --- --- Quote from: Raj on June 29, 2021, 08:04:56 am ---But I don't understand the appeal of apple at all. How come people are paying so much for a mediocre devices that are expensive to buy and repair. And they also go obsolete quickly. --- End quote --- You're wrong on both accounts. I'm writing this on a 2017 MacBook Pro that is still supported by OS updates. When I bought it, its price was about the same as a similarly-equipped business class Dell laptop. --- End quote --- Not anymore latest Imac can't even have their screens at a leveled angle and backlight bleed (they literally shoved an experimental display technology into final product) search #Bendgate The fact they are also still manufacturing and selling butterfly keyboards which are flawed. The fact that prices of brand new mac books never fall, regardless of the model apple products are just tools mainly for artists and fashion accessories. (sure others can use it too, but it's not ideal (dell is no good either BTW) --- Quote from: Bassman59 on June 29, 2021, 08:39:29 pm ---Since you obviously don't like the products (for whatever reasons), you feel compelled to piss on them. I don't understand that. Oh, and Apple just replaced the keyboard/trackpad/battery assembly for free. --- Quote ---I've never seen an Iphone or android that can even play a YouTube video without bugging out after 5 years of use. --- End quote --- What does that even mean? --- End quote --- I don't know how exactly they do this, but if you use a phone for 5 years, they become so slow, that they can't even play a video stream correctly. (since it's a stream flash degradation shouldn't play a role here.) (apple and only apple was sued for this) And actually I hate HP more. Specially their bloated drivers. --- Quote from: GlennSprigg on July 02, 2021, 12:07:56 pm --- --- Quote from: T3sl4co1l on June 29, 2021, 09:11:03 am --- --- Quote from: Gyro on June 29, 2021, 08:56:14 am ---The logical (and ridiculous) extension of this is telling Amazon 'I don't want this item, but give me a refund and I'm prepared to dispose of it at no further cost to you'. --- End quote --- You say that like it's not already SOP for a lot of sellers/products. :) Tim --- End quote --- I'm reminded of years ago, looking after security systems in Prisons. They had massive productions of vegetables in one country prison, that served them, and certain other prisons. After that, they monthly Bull-Dozed literally TONS of food back into the ground! They said they are not allowed to sell it, as they are not allowed to 'compete' with other local businesses... So I asked about 'giving' it away to the many homeless shelter managers/organizers, for example, the 'Salvation Army' here in Australia... They said they can't even do that!, as they often buy (at a very reduced rate) such produce from people & organizations, and so are cutting them out of their business!! So just constantly bulldozed into the ground. (And I mean a LOT!). That's politics... :palm: --- End quote --- Give an inch, they take a mile. do that ones, and they'll camp there for food. better to just sell it in time. --- Quote from: sokoloff on July 02, 2021, 02:08:15 pm --- --- Quote from: Gyro on June 29, 2021, 08:56:14 am ---The logical (and ridiculous) extension of this is telling Amazon 'I don't want this item, but give me a refund and I'm prepared to dispose of it at no further cost to you'. --- End quote --- This is already Amazon policy for occasional, low value items. They call it "returnless refund". I bought a DIN rail 20A contactor from Amazon a few weeks ago for around $16. Happened to notice a few days later that it was now being sold for $5.19. A2Z (support) says they can't do a price adjustment, but I can order another one and return the one I got. OK, sounds wasteful, but it's your dime, not mine. Order a new one (two, in fact, to have a spare). Started the return process for the old one. "Here's your money back; no need to return the original one." Um, okay. Works for me, I guess... --- End quote --- maybe because the same category of product is something they didn't want to risk liability from reselling it untested...imagine if you were to sabotage an MCB and they resold it. or if it was to get some scratches. |
| sokoloff:
--- Quote from: Raj on July 05, 2021, 09:29:56 am --- --- Quote from: sokoloff on July 02, 2021, 02:08:15 pm --- --- Quote from: Gyro on June 29, 2021, 08:56:14 am ---The logical (and ridiculous) extension of this is telling Amazon 'I don't want this item, but give me a refund and I'm prepared to dispose of it at no further cost to you'. --- End quote --- This is already Amazon policy for occasional, low value items. They call it "returnless refund". I bought a DIN rail 20A contactor from Amazon a few weeks ago for around $16. Happened to notice a few days later that it was now being sold for $5.19. A2Z (support) says they can't do a price adjustment, but I can order another one and return the one I got. OK, sounds wasteful, but it's your dime, not mine. Order a new one (two, in fact, to have a spare). Started the return process for the old one. "Here's your money back; no need to return the original one." Um, okay. Works for me, I guess... --- End quote --- maybe because the same category of product is something they didn't want to risk liability from reselling it untested...imagine if you were to sabotage an MCB and they resold it. or if it was to get some scratches. --- End quote --- Doubtful. In that case, I'd expect they'd sell the item as non-returnable. In this specific case, I had a second, same exact contactor that I returned and that one is sitting on my counter with a QR code on my phone to drop off at a Whole Foods. (They apparently were happy to give me one for free via returnless refund, but not two.) |
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