I too find Shipito excellent in every way. Halcyon forgot to mention a few things about shipito:
* You can set your preferences for them to open parcels when they arrive, and send you photos of the contents. Not just of the outside of the box. I always do this, especially when I know I'm going to leave an item sitting at their warehouse for a while. So far their unpacking and repacking never damaged anything of mine.
* You can combine multiple parcels into one box. With options like size of box, whether they repack, or just put the original parcels in the bigger box. This can save a lot on international carrier fees. Plus you can add special instructions on how to pack, materials to use, etc. Fees are reasonable. You create a combined customs declaration, of line items and values.
(Man, this is really going to get screwed up by the Oz govt duties insanity.)
* If you send a lot of stuff through shipito, you get discounts. Which are worthwhile.
* They have an 'assisted purchase' service, where they buy stuff on your behalf, where the seller would normally refuse to sell to 'them durned furriners.' I've never used this, so don't know how well it works.
* The shipping quotes they get from the carriers, are a lot lower than they would be for individual parcels being sent from an ebay seller. Due to shipito's huge volume. So in most cases, the total cost of mailing inside the US, plus shipto's fee, plus international carrier charge, is LOWER than if the original seller had sent it direct to Oz via one of the carriers.
That was particularly obvious while TNT was its original self. Their quotes were always way below others like Fedax, and their delivery was far faster too. They routinely moved large parcels from Shipito's LA warehouse to my doorstep, in less than 48 hours. For cheaper than any other carrier at any speed, and with parcels handled carefully.
I don't know how they did it, but the parcels never seemed to spend time stuck in a Customs inspection stage. Practically landed in the country, then within hours onto a truck for delivery.
Then Fedex bought out TNT. Presumably to kill a great example of how to be vastly better in every way than Fedex. For a while TNT didn't even exist. Now they are back in name at least, but I don't yet have any experience with their service and fees.