Author Topic: Anyone else have Digi-Key shipments stuck in Fargo?  (Read 1488 times)

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Offline cvancTopic starter

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Anyone else have Digi-Key shipments stuck in Fargo?
« on: February 22, 2021, 10:30:03 pm »
I've got one that's been there for days, Fedex hasn't moved it.  Is it just me or are others seeing this too?
 

Offline hugo

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Re: Anyone else have Digi-Key shipments stuck in Fargo?
« Reply #1 on: February 22, 2021, 10:55:35 pm »
+1
 

Offline tooki

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Re: Anyone else have Digi-Key shipments stuck in Fargo?
« Reply #2 on: February 22, 2021, 11:15:10 pm »
I've got one that's been there for days, Fedex hasn't moved it.  Is it just me or are others seeing this too?
Gosh, I wonder why... it certainly can’t be the heavy snow that’s blanketed much of the country...  ::)
 

Offline hugo

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Re: Anyone else have Digi-Key shipments stuck in Fargo?
« Reply #3 on: February 23, 2021, 10:16:53 pm »
Some progress ...

 

Offline JohnnyMalaria

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Re: Anyone else have Digi-Key shipments stuck in Fargo?
« Reply #4 on: February 23, 2021, 10:22:46 pm »
See https://www.fedex.com/en-us/service-alerts.html#weather and download the additional details on cities, states and ZIP Codes affected.

Quote
Winter Storms

February 23, 2021

Winter weather has created hazardous conditions across the U.S. and caused substantial disruptions at the FedEx Express Hub in Memphis. Our top priority is the safety and well-being of our team members, as well as providing the highest level of service to our customers. Delays are possible for FedEx pickups and deliveries across the U.S. at this time. Scanning and tracking information may also be delayed. These potential service disruptions may result in different levels of impact depending on geographic area. Shipments may be impacted even if the origin or destination is not directly impacted by weather due to the transit flows of shipments through our network and the vast weather impacts across the country.

Download additional details on cities, states and ZIP Codes affected.

Freight is suspended in ND.

 

Offline jpanhalt

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Re: Anyone else have Digi-Key shipments stuck in Fargo?
« Reply #5 on: February 23, 2021, 10:33:06 pm »
It's FedEx, not DigiKey.  Next time use USPS.  FedEx delayed a shipment by 2 weeks because of a little snow in NE Ohio.  Egads, it's Winter.  USPS delivered every day, on time.  However, be aware that the Minneapolis-St. Paul (MSP) USPS station is a complete mess.
 
My home is in rural Ohio, FedEx is the most unreliable carrier in the past couple of years.  It wasn't always that way, but maybe it is hiring drivers who have never seen snow.
 

Offline Pinkus

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Re: Anyone else have Digi-Key shipments stuck in Fargo?
« Reply #6 on: February 23, 2021, 11:13:05 pm »
I finally received a Fedex package (5kg) TODAY which was picked up by Fedex in Nanjing on the 5th. It was then sitting in Shanghai for two weeks from the 6th up to the 19th. Every single day the tracking got a new entry with this (with differing timestamps):
[date xx.xx.xx]
--------------------------------------
9:40 PM   SHANGHAI CN   
At local FedEx facility
9:40 PM   SHANGHAI CN   
In transit
4:49 AM   SHANGHAI CN   
In transit
4:47 AM   SHANGHAI CN   
At local FedEx facility
--------------------------------------
[date xx.xx.xx] ...


The German Fedex branch did not answer to any mails, on the phone they told me, they had a lot to do in China and it would be normal, that Fedex express packages would take two weeks from China to Germany  :o
I vowed never to use Fedex again. I am fed up. I never ever experienced this hefty delay with UPS or DHL, nor any courier service which was that ignorant and non-helpful.
 

Offline JohnnyMalaria

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Re: Anyone else have Digi-Key shipments stuck in Fargo?
« Reply #7 on: February 23, 2021, 11:54:02 pm »
I finally received a Fedex package (5kg) TODAY which was picked up by Fedex in Nanjing on the 5th. It was then sitting in Shanghai for two weeks from the 6th up to the 19th. Every single day the tracking got a new entry with this (with differing timestamps):
[date xx.xx.xx]
--------------------------------------
9:40 PM   SHANGHAI CN   
At local FedEx facility
9:40 PM   SHANGHAI CN   
In transit
4:49 AM   SHANGHAI CN   
In transit
4:47 AM   SHANGHAI CN   
At local FedEx facility
--------------------------------------
[date xx.xx.xx] ...


The German Fedex branch did not answer to any mails, on the phone they told me, they had a lot to do in China and it would be normal, that Fedex express packages would take two weeks from China to Germany  :o
I vowed never to use Fedex again. I am fed up. I never ever experienced this hefty delay with UPS or DHL, nor any courier service which was that ignorant and non-helpful.

Did you account for the upcoming Lunar New Year disruption beforehand? Would you ship something within the EU on Christmas Eve and expect to arrive in the usual amount of time? FedEx post warnings about disruption every year.

Unfortunately, experiences with shippers varies greatly with country. I will never use DHL. I have yet a to have single shipment arrive on time. I've even had shipments just disappear. Likewise, never again will I use FedEx Ground and never buy from anywhere that only offers it.
 

Offline Pinkus

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Re: Anyone else have Digi-Key shipments stuck in Fargo?
« Reply #8 on: February 24, 2021, 12:13:19 pm »
Did you account for the upcoming Lunar New Year disruption beforehand? Would you ship something within the EU on Christmas Eve and expect to arrive in the usual amount of time? FedEx post warnings about disruption every year.
Yes, indeed I did expect delays. I would not have a problem if a package would need a bit longer, even 3-4 days would be fine. But my package was just sitting there in Shanghai for two weeks! Should I expect this with a company like Fedex? I do not think so! Fedex is not China Post. Fedex is charging premium fees for quick delivery and thus I expect an appropriate handling. And as I said: no customer service at all - no replies to my mails. I do not mind some so-called 'disruption', but a 2-week-close-down is not a disruption anymore.

And btw: I got another package from China by DHL which was shipped during Chinese new year - no delay (it was even quicker than usual: picked up by DHL on the 13th, delivered to me on the 17th). Thus: courier services CAN work during Chinas new year festivities .... if they want.
Fedex decided to ignore me, I decided to ignore Fedex from now on.
« Last Edit: February 24, 2021, 12:17:47 pm by Pinkus »
 

Offline exe

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Re: Anyone else have Digi-Key shipments stuck in Fargo?
« Reply #9 on: February 24, 2021, 12:47:33 pm »
Next time use USPS.

I'm no expert in delivery, but a week ago I got this message from Mouser:
"Due to weather conditions at our distribution center and at package handling facilities, UPS, FEDEX and DHL have suspended operations from February 15 - 17".

I put my order on Fed 16 or so, this Monday it was released, current ETA is tomorrow. Fingers crossed, I need some parts that I cannot easily source in Europe.
 


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