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Apple announces Self Service Repair
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JPortici:

--- Quote from: ataradov on November 22, 2021, 05:05:08 pm ---Car manufacturers also have their own service centers, yet we have laws forcing car manufacturers to sell parts to independent shops and customers. And over time market has established what a reasonable definition of "part" is, so they can't sell you entire engine as a "part".

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they also don't sell you the lever switch that detect that the stick is in "R" position so WHEN it fails you either remove the "controls" from the trasmission block, open it, try to find the partnumber, hope it's correct and replace for about 100€ (10€ part + labour) or replace the whole "controls" part for about 1500€ (Stories from the workshop)
Better than having to replace the whole transmission block, but still not ideal
Bassman59:

--- Quote from: JPortici on November 23, 2021, 09:05:21 am ---
--- Quote from: ataradov on November 22, 2021, 05:05:08 pm ---Car manufacturers also have their own service centers, yet we have laws forcing car manufacturers to sell parts to independent shops and customers. And over time market has established what a reasonable definition of "part" is, so they can't sell you entire engine as a "part".

--- End quote ---

they also don't sell you the lever switch that detect that the stick is in "R" position so WHEN it fails you either remove the "controls" from the trasmission block, open it, try to find the partnumber, hope it's correct and replace for about 100€ (10€ part + labour) or replace the whole "controls" part for about 1500€ (Stories from the workshop)
Better than having to replace the whole transmission block, but still not ideal

--- End quote ---

Or, this: we owned a 2011 Volkswagen Jetta Sportwagen TDI. It has a design flaw in its air conditioning system. It has some kind of automatic damper/valve that controls how the output of the A/C unit is diverted, and this valve gets stuck. The compressor is running yet there is no cool air coming out of the vents. After a while it might or might not start working properly.

The dealer's solution was to simply swap out the compressor assembly, which included this valve. Out of warranty this is an US$1,100 job, which is fucking ridiculous, and oh by the way I live in the Sonoran desert where summer temperatures get to 115ºF/46ºC, so we kinda need the A/C.

The independent shop across the street from the dealer said this was a known problem and VW should have recalled the cars and fixed. The indie shop also offered to replace just the valve for $500 including labor (the part was about $300 and the work was ... oy). The guy said they had to order the parts in from Germany because the US-based dealers and parts depots didn't stock it because why not screw the customers.

The kicker was that eventually the replacement valve failed too, and also the radio died (aren't car radios a solved problem), and boy was I happy when VW bought the car back because of their idiotic emissions cheating. Basically I rented the car for six years for $6,000 and the Honda that replaced it is still going strong.
Brumby:

--- Quote from: ataradov on November 18, 2021, 06:21:37 pm ---This is nothing until it is actually implemented and works. You think they will not figure out a way to make this look good on paper, but be a total unusable nightmare in reality? It is apple, they are creative and they are not doing this based on their own desire. So they will do everything possible to make this not work as normal people would expect.
--- End quote ---
That's what they did with the "Apple Authorised Service Provider Program".  A PR stunt with no REAL value.


--- Quote ---It is a nice FU to the people that do the repair, and shuts down senile senators that have no clue what is going on.

--- End quote ---
Non tech-savvy politicians will be rolled and sold on the PR - unless they can be educated before they have been swayed.  It's been successfully done before, so Apple has simply changed up the game, but are still using the same old rules.


--- Quote ---From what I read, they never say what the "part" is. And I absolutely see them trying to sell you the whole logic board for $500 as a "part".
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This is key.  The actual parts that will be made available and their cost are two of the three main factors in such a program being useful.  The third is the process of getting them, including how long it takes.  You wouldn't walk into a car parts store looking to get a new set of spark plugs and be happy with the response: "Certainly sir ... here is your new (reconditioned) head - and we can also arrange installation for you!"



--- Quote from: tooki on November 19, 2021, 06:28:57 am ---My statement was that they're not going to support component level board repair — you’re not going to be able to order a replacement IC.

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Why not?  NOBODY is asking Apple to stock ICs.  What they ARE asking is that Apple stop blocking access to ICs, which is what they are doing now.  If they've got an intellectual property interest in a $2 chip, then let them demand a $20 royalty for each chip sold by the supplier.  For the repairer and the consumer, that is a whole lot better than having to buy a $100 device simply to harvest the chip and then discard the carcass.
Ranayna:
From what i can see, it has been very silent regarding this topic.
It has been more that four months now. Are there any news about the availability of original Apple spare parts?
ataradov:
PR cycle has moved on. Now they have M1 and other high performance stuff, everyone likes them again, so no need for this anymore.
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