General > General Technical Chat

Be aware defective products from Amazon NO recourse

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Someone:

--- Quote from: thm_w on August 11, 2022, 09:51:16 pm ---But either way, do not buy mains powered devices from china that are not appropriately approved. Too much risk. Amazon should really not be selling them, or post warnings.
--- End quote ---
Like ebay, that side of their business is a platform ... for which they will take no responsibility beyond "yes, we did facilitate a transaction and take our cut, any problems are between the two of you".

thm_w:

--- Quote from: Someone on August 11, 2022, 10:36:50 pm ---
--- Quote from: thm_w on August 11, 2022, 09:51:16 pm ---But either way, do not buy mains powered devices from china that are not appropriately approved. Too much risk. Amazon should really not be selling them, or post warnings.
--- End quote ---
Like ebay, that side of their business is a platform ... for which they will take no responsibility beyond "yes, we did facilitate a transaction and take our cut, any problems are between the two of you".

--- End quote ---

I realize that, but the layperson does not. Which is where a warning would have some value, if they browse through light switches and see "oh this is not certified for use in my country, maybe I should choose an approved one for $5 more instead?"

They do provide some warnings when you buy certain "professional" equipment here, not sure why.

floobydust:
The Canadian government, and US, UK, Australia etc. - willingly allow import and resale of mains-powered devices from china that have no safety approvals or certificates. Many with hazardous, unsafe construction.
We allow it to happen. Everyone loves cheap junk and china gets to build up their industries the easy way with no regulatory burden or accountability.
USB charger, Christmas lights, SMT hot air station, SMPS etc. all of these can be quite dangerous.

Flip the table and I couldn't make a mains-powered product to sell, having no safety approvals. china won't allow such an import, and in other countries maybe blocked at Customs and I'd be liable.
There are also instances of importers putting fake approval labels on cheap imported products i.e. San Francisco stores you might remember.

On Amazon, I'd purchased a Shark USB charger and noticed the mains cord was very thin, and that there are no safety approvals, aside from the usual fake CE. I posted this in a review and the product vanished, it got pulled by either the seller or Amazon.

abquke:
Amazon and eBay have converged to the point where I just use eBay.

Stray Electron:

--- Quote from: abquke on August 12, 2022, 12:15:33 am ---Amazon and eBay have converged to the point where I just use eBay.

--- End quote ---

     Yes, I frequently do the same!  The prices on a lot of items on Amazon have gotten ridiculous.  Usually thanks to a 3rd party seller. At least I KNOW that I can get my money back with Ebay/payPal.   I can't say the same of 3rd party amazon sellers. 

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