General > General Technical Chat
Be aware defective products from Amazon NO recourse
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PlainName:

--- Quote from: james_s on August 18, 2022, 12:54:29 am ---
--- Quote from: dunkemhigh on August 17, 2022, 11:43:10 pm ---
--- Quote ---I have never seen any real point in Prime. I already get free shipping on every order I place from Amazon, all I have to do is...
--- End quote ---

Prime isn't for you, then. But everyone else isn't you, so maybe it works for them even though it doesn't for you? Worth considering.

--- End quote ---

I never claimed it didn't, I'm not sure why you sound so defensive.
--- End quote ---

Perhaps it's just the way you tell them. Similar to how you "never really understood the point of a static IP", and then rubbish someone who does.


--- Quote --- Perhaps you could explain what is so great about it?
--- End quote ---

For me, I buy enough that it covers the shipping I'd otherwise pay, and the post-sales support is better than most other online resources. I may have watched one or two films (not my bag, so not a significant driver) and downloaded a number of books (but the range is limited and I think I've exhausted their stock).

So, not one thing in particular but the overall experience. I guess they could change something for the worse and the other benefits (for me) might keep me there.


--- Quote ---The main thing I don't get is what the draw of faster shipping is and why that's worth so much money. I have never once paid for shipping on an Amazon order since I never order less than the threshold anyway, so I don't understand why SO many people are willing to pay such a large sum each year just to get their orders a bit quicker. If I need something by a certain date I simply order it sufficiently prior to that.
--- End quote ---

That's certainly a biggie. A couple of weeks ago we had an issue with our boiler and figured the on/off switch could usefully be replaced by an IoT doobrey (as you do). A fairly long browse of Amazon turned up the exact thing which didn't seem to be available from anywhere else. Ordered, delivered, fitted and programmed within 22 hours of having the idea. That's worth a couple of bob. Maybe you could have foreseen your need a few weeks previous and arranged a cheaper delivery.


--- Quote --- I am one of the only people I know who doesn't have prime and I don't see what I'm missing.
--- End quote ---

Like I said, Prime isn't for you, then.


--- Quote ---It's not charity from Amazon, they offer it because it generates profit.
--- End quote ---

Of course. And the benefit I get is worth the cost to me - it's a two-way thing, you know. Do you always choose the cheapest of anything and everything, or do you perhaps grudgingly accept that some things are worth paying for?
Jester:

--- Quote from: LaserSteve on August 18, 2022, 01:53:46 am ---Did you mention Texas? They have a Deceptive Products Act in liu of a Consumer Product Safety Commission like many states and our Federal government here in the US.  Even if you don't have legal standing in Texas, they can  possibly choose to take corrective action on behalf of safety of the general public, depending on how the local law is worded.

 Overseas law suits are communicated by the foreign court in question to a US Court  via  the  US Secretary of State's office.  That is one of SecState's lessor known functions, certifying and  relaying international judicial communications. Depending on how the treaties between our nations are worded, and how much  Texas or Federal  law  has in common with your laws, you may actually have standing in a US Court via your local court, your diplomats, and one heck of a lot of slow international processes.

Drop this agency an email:

https://www.texasattorneygeneral.gov/

The US CPSC  takes their duties seriously, like forcing horrid changes to lawn mowers and spare gas tanks.  Your welcome to send them an email.  I seem to remember a vague Federal law on exporting dangerous goods as a no-no.

I'm not saying you'll get justice, but never doubt the possibility of a state agency to pop in on a small business for an inspection.

Steve

--- End quote ---

Steve, thanks for your post. I spoke with a Texas lawyer and she recommended the same thing. Prerequisite before SCC is to send a demand letter, I just took that step.

Thanks.
james_s:

--- Quote from: dunkemhigh on August 18, 2022, 09:37:52 am ---Of course. And the benefit I get is worth the cost to me - it's a two-way thing, you know. Do you always choose the cheapest of anything and everything, or do you perhaps grudgingly accept that some things are worth paying for?

--- End quote ---

I'm too lazy to quote inline to all that stuff but yes, some things are worth paying for, in general I have a policy of buying good tools, buy cheap, buy twice and all that. If I need fast shipping I can pay for it as needed, last I ran the numbers I'd need to expedite around a dozen orders just to break even.

I also did not "rubbish" the guy who claims he needs a static IP, in fact he's one of my best and longest term friends, he's a great guy but he's also like me a bit odd and that is one of his quirks. I know what he's doing with his internet service and it isn't something that really needs a static IP, and he's gone through a great deal of effort and paid considerably more for much slower service than I have over the years.

I'm not saying Prime has no value to anyone, but what I do find shocking is that literally EVERYONE I can think of has it, except for me, and I am confused as to how so many people find value in something that I can't see much value in. I think most people get suckered in by the "free" shipping and don't realize that they are paying for it. I also get annoyed at the way Amazon is constantly hounding me to sign up for it, in fact I have accidentally enrolled on two different occasions and had to go find out how to cancel it. They very deliberately make you jump through hoops to not enroll.
bd139:
I work from home. Prime means I don’t have to go to the shops or piddle around trying to find the cheapest shipping combo for stuff or have to queue stuff up reduced cost shipping. I did 255 separate orders in the last 12 months. Works for me.
james_s:

--- Quote from: bd139 on August 18, 2022, 04:26:11 pm ---I work from home. Prime means I don’t have to go to the shops or piddle around trying to find the cheapest shipping combo for stuff or have to queue stuff up reduced cost shipping. I did 255 separate orders in the last 12 months. Works for me.

--- End quote ---

Have you tried just keeping a cart open and pulling the trigger as soon as you have $35 worth of items in it? I also work from home and have ordered quite a bit from them lately so a similar use case and I can almost always hit that threshold within a couple of days. If I really want to order something today I can usually find something else like toilet cleaner, cat treats, shop towels etc that I'm not out of yet but that I'll need to replenish sooner or later so I just toss one of those in the cart or I go look at my wishlist and see if there's anything I want to grab now. I have the option of just paying a few bucks for fast shipping but so far I haven't had to resort to that, the free shipping threshold is so low that I don't have to go out of my way to hit it.
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