Author Topic: [Solved] Being scammed on the bay -- what to do?  (Read 274 times)

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Offline blueskull

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[Solved] Being scammed on the bay -- what to do?
« on: October 09, 2019, 09:01:20 pm »
So, after 5.5 year and hundreds of happy eBay experience (in US alone), I finally got scammed for the first time.

I bought a laptop from the bay, seller promised perfect display and 10/10 condition.

When I received it, it indeed has a perfect display, but an inch long linear dent and a chip off on its chassis, plus a bulged hinge, and cracking noise when opening the hinge.

Seller claims it's my fault and I damaged the computer, even though his listing photo shows the dent -- I just overlooked it in favor of his 10/10 claim, but it was there.

He also listed the wrong part number, the PN he listed comes with Win10 Pro, and the unit he shipped comes with Win10 Home.

The seller refuses to refund, and is only willing to send me an upgrade CDKEY, nothing else.

What should I do? Should I ask eBay to step in? I can't afford to waste time, since I'm leaving US in 6 weeks.

Or should I directly sue him? We are both in the state of NC, and presumably I can drive to his city and sue him locally? Will that save me some time?
« Last Edit: October 09, 2019, 09:40:49 pm by blueskull »
 

Online SiliconWizard

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Re: Being scammed on the bay -- what to do?
« Reply #1 on: October 09, 2019, 09:14:41 pm »
What should I do? Should I ask eBay to step in? I can't afford to waste time, since I'm leaving US in 6 weeks.

Definitely.

Or should I directly sue him? We are both in the state of NC, and presumably I can drive to his city and sue him locally? Will that save me some time?

Well, maybe the US is particularly efficient with that, but directly suing people over here... yeah if you have money and a couple years to waste...
 

Online ejeffrey

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Re: Being scammed on the bay -- what to do?
« Reply #2 on: October 09, 2019, 09:20:35 pm »
Small claims court in the US can be fairly efficient and cheap, but I still wouldn't expect to get anything resolved in 6 weeks that way.  Best is to contact ebay, although honestly I think you are probably screwed if the dent is in the picture even if it was described in perfect condition.  Maybe they will respond to the wrong part number listed, I don't know.
 

Offline blueskull

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Re: Being scammed on the bay -- what to do?
« Reply #3 on: October 09, 2019, 09:33:24 pm »
Quick update: I threatened the seller to take legal actions right before posting this thread, after two days of 7 civil messages despite he always being hostile and claims I was scamming him.

Now he just accepted my return (and suggestion that he pursues a return from his seller -- he just bid it from another guy who scammed both of us! And I was the second highest bidder :horse:).

Still, I'm not taking my eyes off and I will film the entire packing process and put a large signature on the shipping label (because no two signatures are the same) which seals the package.
 

Online SiliconWizard

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Re: Being scammed on the bay -- what to do?
« Reply #4 on: October 09, 2019, 09:41:31 pm »
I personally would have taken action with eBay before returning the item... now you're on your own? (Or does the fact you're returning it automatically opens a claim?)
Otherwise the seller could bite back claiming you damaged the item... (probably why you're filming it all, but still...)
 

Offline blueskull

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Re: Being scammed on the bay -- what to do?
« Reply #5 on: October 09, 2019, 09:44:40 pm »
I personally would have taken action with eBay before returning the item...

Exactly what I did. When I say he accepted the return, I meant he accepted the return request. I've not shipped it yet.

Otherwise the seller could bite back claiming you damaged the item... (probably why you're filming it all, but still...)

Hence the filming -- I can't prove I didn't damage it, but I can prove he has a defective unit shipped from his own pictures, and I indeed shipped everything back.
 

Online SiliconWizard

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Re: [Solved] Being scammed on the bay -- what to do?
« Reply #6 on: October 09, 2019, 09:53:10 pm »
OK, good luck. I have bought a lot of stuff off eBay, but I still hate sellers like this... they are often a pain to deal with.

Thing with professional sellers (I don't know if it was one here) is that they often sell batches of similar items, so you may end up with one from the batch, and not the one that's on the pictures, or that's in the description (with the P/N, S/N, etc.) Happens a lot.
 


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