General > General Technical Chat
BREXIT - what it means for small manufacturers
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bd139:
All Hermes drivers near me are professional drivers now in branded vehicles. They’re a long way from “miserable fucker slinging package over the fence” days. Was terrible back then I will admit.
Simon:
well maybe it's better now in the UK but for other countries what does it mean? when you send with RM there is a default carrier the other end. I do not know how they are chosen but I suspect that if they had too many problems they might get changed. Hermes also make it their business to not be contactable which is a problem. Nothing says screw you to you customers than making it impossible to get in touch when something went wrong.
Simon:
I'd use DPD if there was a local pickup point
bd139:
RM are awful on contact too. I usually have to argue with them via Twitter firstly via shitposting and tagging them and then the panicked DMs to resolve the issue.

DPD are fairly good unless you need to go to the depot which for me is populated by Morlocks on crack.
Simon:
Yes RM are hard to contact too but not impossible, they are also regulated by offcom not that that means much but they don't go totally out on a limb and make it impossible to get hold of them and I actually got a reply to my emails recently and rather than tell me to sod off and fill in a form they asked for the tracking number for the parcel that had not arrived yet.
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