rstofer has it right, regarding having 100 percent on-line missing the human interactive benefits.
During COVID I experience INCOMPATENCE delivery, as 'they' sit, in bedroom 'study' areas.
Can't hear them, in their masks, as they spout simple nonsense, stupid bookcase set up behind them.
Literally, I'm going to remember, bookcases, those stupid fake bookcases.
One public service agency seemed way to focused, on that phoney, mock-up 'bedroom office', and new rules, now, you get 2 tries, to answer your phone call-back.
I can't hear most of the incompetence, and, oh shiii, another mask just broke, putting it on.
That about sums it up: Required masks, too cheaply made, 4 out of 10 break, as you try to attach elastic around face... (Sigh...)