General > General Technical Chat
CEX CPU Packaging
bd139:
And there the lesson was learned:
Never ever ever deal with CEX.
tom66:
--- Quote from: bd139 on July 10, 2022, 05:09:45 pm ---And there the lesson was learned:
Never ever ever deal with CEX.
--- End quote ---
Eh, I've not had too much bother with them - I think it depends on what you buy from them.
I had a Samsung S5 from them die after a year and a half and they exchanged it within their warranty for an equivalent. The manager waived the higher price as that one had more internal storage.
I also had a GTX 780 die on me that I'd bought from them after a year - and they also replaced that - but with a GTX 1060 which was a decent upgrade.
Annoyingly I tried to buy some 28" Samsung 4K monitors from them, online during lockdown III. They took the cash and send me a dispatch note only to email me 3 days later with a grovelling apology about how they can't sell monitors online due to transit damage and please have your money back. Er, but why could I buy those on your website? Crickets...
However for some of their items the prices aren't that competitive so you have to value the warranty and being able to see the item in person.
bd139:
The other side of the fence is the worst though. They screw over the people selling the stuff to them.
tom66:
--- Quote from: bd139 on July 10, 2022, 05:34:12 pm ---The other side of the fence is the worst though. They screw over the people selling the stuff to them.
--- End quote ---
In what way? They might offer you a low price for it, but then you don't have to deal with eBay/gumtree/etc. which is a nightmare on its own. Kind of like how selling your car to a dealer will always get you less price than going private but then you've got all the risks of a private sale.
MrMobodies:
--- Quote from: Zero999 on July 09, 2022, 08:26:36 pm ---I got some RAM from ebay and it was packaged in polystyrene foam, so I returned it for a refund. I was actually lucky, because I made a mistake and ordered the wrong type, so I had an excuse to return it. I did order the right type, but from a different supplier who fortunately packaged it properly.
--- End quote ---
Years ago on Ebay I had things sent in all sorts of unsuitable packaging including regular plastic shopping bags which I found unexpected at the time so I started to remind sellers not to forget the anti static bag.
This year quite few sellers don't seem to bother and ignore my request and reminders in the order notes. I now tell them that if it arrives in a non anti static bag, I will class it as dead on arrival, open a case for a full refund and demand for a return where the seller either pays for the return and issue me a returns form or they can come and pick it up themselves.
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