General > General Technical Chat

Cluttered websites, too many fonts/colours and generally over-"busy"

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floobydust:
Digi-Key's TOS allows them to share a lot with third-parties. Tell me your interpretation of snippets:

"We may disclose your personal information to the following categories of recipients:
- to our related companies and third party suppliers, partners and services providers (for example, to support the delivery or drop shipment of products ordered, provide functionality on, or help to enhance the security of our website, or for order fulfilment or market research purposes), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information. For example, we utilize services provided by our third party partners to enable the detection of devices connected with fraud and other types of information security vulnerabilities to enhance security on our website and other pages on the internet.
- to any competent law enforcement body, regulatory body, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, (iii) as part of a lawsuit or investigation, or (iv) to protect your vital interests or those of any other person;
- to credit reference agencies for the purposes of identity and credit checking when placing an order, and periodically if you have an open account with us;"

"...These third party sources may include, but are not limited to, suppliers, third party web analytics services and social media platforms, such as YouTube, Facebook, Twitter, LinkedIn, and Instagram. The types of information we may receive from these third parties includes information on your web activity about how you interact with our website and their services and aggregated analytics. We use this information to help improve our website, provide information and advertising, and to be able to analyze aggregate click statistics and trends."

I don't see hope for security or privacy. It's like Zuckerberg is doing their website design to make more profit.

VK3DRB:

--- Quote from: floobydust on September 05, 2020, 06:00:04 pm ---
Digikey's website is terrible, it's slow and bloated, full of analytics and buggy programming.
Here (pic) it's sorted by ascending capacitance, seeing anything stupid? It's doing a Radix sort or something. Sometimes it returns no hits yet I know the part exists and can find it...


--- End quote ---

I very rarely ever, if at all, sort on capacitance because I know what capacitance I want before I even look up a Digikey search. I generally sort of price and sometimes on qty available, and occasionally other columns.
Yes it looks like a programming bug with the capacitance sorting. Sometimes datasheets are missing or the 3D model links are useless, but they are the exception because Digikey puts a lot of effort into maintaining their databases.

Despite the occasional gripes, Digikey is possibly the most useful website of them all. Used by every man and his dog in the world of electronics. As someone said, if you don't like it you can take you business elsewhere.

Siwastaja:
Digikey has gone worse with the latest "improvements". Like most of the others. But it could be a lot worse.

Although, coming from Farnell which I somehow managed to endure for a decade before being too traumatized to ever order from them again, even the current Digikey web experience is a breeze.

That sorting-by-capacitance example is interesting. Usually it works, and understands the SI units p, n, ยต and so on scaling the numbers correctly for sorting, so clearly they know how to do it right, but just occasionally still fail.

It's sad such services do not accept bug reports and have no ticket system accessible to the actual users. It would be highly important. Obviously, going through the "customer service" does not work, it never does.

tooki:

--- Quote from: floobydust on September 05, 2020, 11:33:09 pm ---Digi-Key's TOS allows them to share a lot with third-parties. Tell me your interpretation of snippets:

"We may disclose your personal information to the following categories of recipients:
- to our related companies and third party suppliers, partners and services providers (for example, to support the delivery or drop shipment of products ordered, provide functionality on, or help to enhance the security of our website, or for order fulfilment or market research purposes), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information. For example, we utilize services provided by our third party partners to enable the detection of devices connected with fraud and other types of information security vulnerabilities to enhance security on our website and other pages on the internet.
- to any competent law enforcement body, regulatory body, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, (iii) as part of a lawsuit or investigation, or (iv) to protect your vital interests or those of any other person;
- to credit reference agencies for the purposes of identity and credit checking when placing an order, and periodically if you have an open account with us;"

"...These third party sources may include, but are not limited to, suppliers, third party web analytics services and social media platforms, such as YouTube, Facebook, Twitter, LinkedIn, and Instagram. The types of information we may receive from these third parties includes information on your web activity about how you interact with our website and their services and aggregated analytics. We use this information to help improve our website, provide information and advertising, and to be able to analyze aggregate click statistics and trends."

I don't see hope for security or privacy. It's like Zuckerberg is doing their website design to make more profit.

--- End quote ---
Bear in mind that "open account" is a finance/trade term meaning a credit account to pay after delivery by invoice. In such a situation, it makes complete sense that they sync bidirectionally with credit bureaus. If you haven't applied for a credit account, i.e. if you're using any other type of payment, then this won't be happening.

I know that there is terminology ambiguity, since signing up for a login is also called an "account" on their website. But if you log into your Digikey, you'll see that you have your customer number(s), but there's also an "account" field. This field is only populated with an account number if you have a credit account. For example, at my work, we have individual DK logins, but they all share the same account number, because it's the company credit account. The company, at some point, had to apply for a credit account in order to pay by invoice.

Zeyneb:

--- Quote from: Siwastaja on September 06, 2020, 08:20:48 am ---It's sad such services do not accept bug reports and have no ticket system accessible to the actual users. It would be highly important. Obviously, going through the "customer service" does not work, it never does.

--- End quote ---

If you're talking about Digikey. I have to say you're wrong here. On their website click the vertical "Feedback" button on the right. Write a small note that clearly shows them what is wrong. Then they will correct it very fast. I am talking about something in a parameter field that is obviously wrong. You know, that capacitance sorting thing might take longer for them to solve. But Digikey is eager to have their website as accurate and useful as possible.

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