General > General Technical Chat
Component suppliers changing preordained delivery dates
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AlfBaz:
Just wondering how many of you have experiences this.

You order a complete BOM, one of the parts is on backorder slated for a certain date, you hold the entire BOM because that date is acceptable.
A few days before the delivery date they send you a status update pushing the date out another couple of weeks.

This has just happened to me with Mouser and I can't help but think a more important customer has been assigned the unit I had dibs on because the delay is exactly the same amount of delay as the original order. In other words the time it takes to order from the manufacturer
tszaboo:
Mouser is a warehouse supplier. It can only sell you stuff that they have, and you actually dont have a contract with them about the delivery. They just inform you that this is probably when they get parts. Get a proper contract from Avnet/Arrow/Future/TTi/EBV or others. They sell you parts directly from the manufacturer.
Or if you cannot do these, because you are too small, or dont have time to do the supply chain properly, then accept, that you are a small fish to them, and will get screwed over.
Ed.Kloonk:
Was going to post this in the pet peeve thread but here goes..

Online sellers who mark exy industrial gear as 'in stock'.

Bought a couple 'a grand worth of stuff and had to pay in full up front. Though I got the automated email reply straight away, two days later and at 4.45pm Friday I get an email saying that the majority the order was, in fact, not in stock and that they are expecting a delivery 'some time next week' and would I like to wait or would I like to refund?

What kind of a shitty-arse email is that to send to somebody?

The industry relies on just-in-time supply. Someone contacts me for something post haste. If I don't have it, I find someone who does. Then you've got these shit stains who lie about inventory status.

But they're very sorry.

 >:(

AlfBaz:

--- Quote from: NANDBlog on November 14, 2020, 12:42:31 am ---Mouser is a warehouse supplier. It can only sell you stuff that they have...
--- End quote ---
Stuff that is not in stock is still available with lead times so I'm not sure what you are saying there


--- Quote ---... and you actually dont have a contract with them about the delivery.
--- End quote ---
They took my money and then sent me no less than 2 emails over the space of a week stipulating the delivery date, I don't think it gets more contractual than that, although I'm sure the terms and conditions will make swiss cheese look air tight.
AlfBaz:

--- Quote from: Ed.Kloonk on November 14, 2020, 12:58:28 am ---Was going to post this in the pet peeve thread but here goes..
--- End quote ---
Likewise  :)
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