General > General Technical Chat
Conrad Electronic to close all stores in Germany
tooki:
I like Reichelt in theory (and LOVE that they still give out printed catalogs, updated 1-2 times per year!), but their website is so bad that I’m usually willing to pay more to order from Digi-Key. The parametric searches are awful, when available at all, and above all, you can’t just click “back” to return to the results of a parametric search!! |O |O |O |O (It always requires an “are you sure?” dialog, followed by a full — slow — page reload.) More than once, it’s lost my shopping cart during shopping on the same computer. It did that twice on my last order.
On the other hand, they carry some stuff that’s hard to find, and their single component prices (especially for passives, connector parts, etc) are often similar to Digi-Key’s @1k prices.
jfiresto:
--- Quote from: tooki on April 21, 2022, 10:26:29 am ---I like Reichelt in theory (and LOVE that they still give out printed catalogs, updated 1-2 times per year!), but their website is so bad that I’m usually willing to pay more to order from Digi-Key. The parametric searches are awful, when available at all, and above all, you can’t just click “back” to return to the results of a parametric search!! (It always requires an “are you sure?” dialog, followed by a full — slow — page reload.) More than once, it’s lost my shopping cart during shopping on the same computer. It did that twice on my last order....
--- End quote ---
I also find Reichelt's indexing, both online or on paper, is not one of their strong points.
I don't think their shopping cart has ever lost an item on me, and I often slowly fill a basket over many days or weeks between orders. I have never seen an "Are you sure?" dialog, but I use a really old version of Firefox (48.0.2 under 0SX) when I order from them. That browser and their site take a solid minute to finish the first connection of a session, but after that I have no problems. Perhaps that is something to try.
tooki:
The odd thing is that I can’t identify what causes the cart deletion, because indeed I can happily have stuff in the cart for months, but then when I’m intensively using the site to nail down what I want to order, it hiccups and develops amnesia.
As for “back”: it’s only when using parametric search.
TassiloH:
I used to see randomly deleted carts with Reichelt, but haven't experienced it for quite some time. Nevertheless I save my cart as a list if I intend to store it for longer. To me more aggravating is the sorting of the cart: All other vendors manage to keep the items in the cart in the order you added them, but for Reichelt it becomes some quasi-random order of line items. That is real fun when I have some 500 line items to order from various sources, have to place the orders at the same time to be able to find alternatives when something is out of stock (which is the new normal now), and in the end want to check that I haven't forgotten something... On the other hand, their error rate is definitely not worse than the other shops on my list.
tooki:
--- Quote from: TassiloH on April 21, 2022, 09:07:23 pm ---I used to see randomly deleted carts with Reichelt, but haven't experienced it for quite some time. Nevertheless I save my cart as a list if I intend to store it for longer.
--- End quote ---
It last happened to me in November.
I’ve since taken to strictly using lists to gather an order, and only adding that to the cart at the last second.
--- Quote from: TassiloH on April 21, 2022, 09:07:23 pm ---To me more aggravating is the sorting of the cart: All other vendors manage to keep the items in the cart in the order you added them, but for Reichelt it becomes some quasi-random order of line items. That is real fun when I have some 500 line items to order from various sources, have to place the orders at the same time to be able to find alternatives when something is out of stock (which is the new normal now), and in the end want to check that I haven't forgotten something...
--- End quote ---
FYI, the lists seem to retain the order (and you can change the order of items).
--- Quote from: TassiloH on April 21, 2022, 09:07:23 pm ---On the other hand, their error rate is definitely not worse than the other shops on my list.
--- End quote ---
Error rate of what?
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