Yes. Not at all surprised with FedEx Ground, the worst, most unreliable carrier to ever carry.
It’s made even worse with the current labor problems in the US. Many of the FedEx Ground drivers are independent contractors, not subject to the same standards as the company employees. The ground operation is giving the express operation, which are a totally separate business with very different unions, a very big, black eye. IMO, UPS is worth the cost difference. Even USPS can be more reliable than FedEx Ground but they too are having their own labor problems.