| General > General Technical Chat |
| Digi-Key has changed and it is not very good |
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| rsjsouza:
--- Quote from: eevcandies on October 14, 2020, 10:25:25 am ---(...) for example you see an lm324 offered the following ways, with 3 different digikey numbers for 3 different packaging options: LM324MX/NOPBTR-ND ....Tape & Reel (TR) LM324MX/NOPBCT-ND ....Cut Tape (CT) LM324MX/NOPBDKR-ND ...Digi-ReelĀ® (...) --- End quote --- Although I understand the possibility of trouble, I personally don't see the display of all the different packaging types as detrimental to the search results - they are listed as a single hit per manufacturer P/N, as shown in this filtered search. If they were listed at every hit, I would not be really pleased. Once in the product page, the selection for each part number is not as bad - just a click away. Sure, it can lead to errors, but in my experience the procurement folks tend to send pre-canned lists with exact manufacturer P/Ns exactly to avoid these errors. I did not add other filters to see if there are gaps, but the specific packaging example does not seem to be too critical. |
| eevcandies:
Today things seem to be behaving much much better. Last week, a huge amount of price squares would contain blanks or something other than price (like "active" !!!????)...you would also see blanks in old listings whenever a digireel came up (no price given in the listing)..you could work around that by selecting cut tape & all of those digireels would be gone from the listing, making seeing the prices much easier. Today every search seems to show a price given in every cell...that's progress. Now you can see from the attached pic, if they would show only cut tape when requested that would not waste so much room showing 20 things. You can see how much room is wasted showing all the others (ideally if you wanted to include those options you'd just select them as well to be included in the view). The columns still need some help, but now the sorting seems to work & so does the quantity pricing....so that's goodness. I noticed now you can't select to show 250 parts, only up to 100. |
| floobydust:
Given the previous generation of Digi-Key's website was outstanding and the sorting worked, no wonder people are frustrated and waving their pitchfork. It's just sloppy testing of their sort algorithms- which were perfected 10 years ago and here we are as customers reinventing them via the "Feedback" tab. Where are the prizes, the free Digi-Key coffee cup when we report a legitimate bug on their website? Revenue $2.3B in 2017, $3.2B in 2018, is there some problem with cheapness here. Where's my free 2N2222 for all this pain. I see they've added a column of dumbness and taken away precious screen real-estate. Supplier and Mfr columns are totally redundant- unless a "Marketplace" vendor, me figures. It (Supplier column) should only appear then - but wait you can't actually do anything just in the Marketplace. Marketplace vendors aren't searchable? i.e. all that NTE offers? The Manufacturer picklist contains stupidity as well: i.e. https://www.digikey.com/en/products/filter/transistors-bipolar-bjt-single/276 --- Code: ---... Microsemi Corporation Microsemi IRE Division Microsemi LAW Division ON Semiconductor ON Semiconductor Renesas Electronics America Renesas Electronics America Inc. ... --- End code --- So duplicate entries; as if I know these divisions, NTE is not on it but is for the Capacitor mfgr picklist. The Capacitance picklists contains stupidity as well: i.e. https://www.digikey.com/en/products/filter/aluminum-electrolytic-capacitors Radix sort crap and full of errors. 166 ohms? Really? ESR --- Code: ---... 164mOhm @ 10kHz 165.786Ohm @ 120Hz 165.786mOhm @ 120Hz 165.79Ohm @ 120Hz 165.79mOhm @ 120Hz 1657.86Ohm @ 120Hz 166Ohm @ 120Hz 167mOhm @ 120Hz 169mOhm @ 10kHz 16Ohm @ 120Hz ... --- End code --- Film Capacitors i.e. An 0.01uF electrolytic? 399-ELG109M025AQ4AA-ND WRONG. 1572-1002-ND as 10,000pF and ESR 176.839 Ohms :palm: 1572-1728-ND 3.763 ohms ESR, and axial leads are not "PC Pins". Film Capacitor Lead Spacing Has some mystery "-" and then new values start. What does the dash mean anyway, it's in many picklists. --- Code: ---... 0.300" (7.62)mm 0.354" (9.00)mm ... 2.953" (75.00mm) 4.000" (101.60mm) - 0.315" (8.00mm) 0.740" (18.80mm) ... --- End code --- Why does Price need five significant digits? Micropennies are a thing now? I could go on, but it literally takes me seconds to find errors in their website/database. Really frustrating and IMHO low quality web development. I appreciate the DK guy sticking his neck out here, but using customers to find the bugs in your website and database is really too late. TEST BETTER. |
| eevcandies:
It's just sloppy testing of their sort algorithms Well that's the proverbial iceberg...sloppy layout to allow columns to be double or triple width (regardless of the tech reason), when there is a premium on screen space needed to display parametric info. Sloppy that you couldn't get the quantity price box to work (seems to now). Sloppy to show a unit price, then click on the provided link to be shown a drastically different unit price. What I find revealing, is that the 3 or 4 times I called Digikey about these issues the last 2-3 weeks, nobody seemed to have any clue whatsoever that anything was wrong in the slightest--You'd think someone there would say , "yes we've been having xc,xxm issues with such and such on our website. Maybe they've been replaced with a remote bot call center . One guy didn't seem to know that you could even sort by price & kept telling me (trying to be helpful), that if I would give him my part number, he could look up the price. At least now they seem to be taking some steps to bandage up the damage. Why did it have to happen? https://www.reddit.com/r/AskElectronics/comments/j83rgm/are_you_ok_navigating_the_new_digikey_search/?sort=new |
| SilverSolder:
--- Quote from: eevcandies on October 15, 2020, 03:37:23 am --- [...] Why did it [Digikey web site shortcomings] have to happen? [...] --- End quote --- Not the first IT project that has come a gutsa, right? :D I agree, though, that this seems to have been released too early without sufficient QA work by someone that understood how the site is actually used. |
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