General > General Technical Chat

Digi-Key has changed and it is not very good

<< < (35/85) > >>

james_s:

--- Quote from: rsjsouza on November 06, 2020, 06:31:31 pm ---Probably nothing, apart from the perception it looked "old" and "outdated". I see this in the corporate world all the time: the cyclic perception that the face of the company needs to "evolve" and "follow trends", which usually detracts from the usability. In my experience, the biggest tug-of-war for the past 10-15 years is about the amount of data presented at once. The technical folks usually sees the practicality of having everything in a single page with an easy Ctrl-F to find things. The publishing/marketing tends to move towards a more hierarchical aproach with the style du jour (tabs, left trees, right rolling TOCs, etc.). Regardless the approach, I have seen a lot of instances where the front end changes while the infrastructure is still picking up.

--- End quote ---

This is exactly my observation. The college courses on web design are all geared toward trendy social media type websites so the current generation of web developers pretty much all learned to design this sort of site so it gets used everywhere, even sites like DigiKey where it is not at all appropriate. There is this trend toward "clean" interfaces, which is infuriating as it means TONS of useless white space, content that should fit comfortably on a 640x480 display feels cramped on a 1080p monitor, with as much functionality as possible hidden in cryptic little menus. If corporate had any sense they would recognize that DigiKey's customers are almost all engineers, and that their site should be utilitarian, tailored to these users who make up the bulk of their customer base. None of us care if it looks "dated", we care that it works, we care that it enables us to quickly find the parts we need. Stop trying to be Facebook or Amazon and focus 100% on making the site functional and meeting the needs of the core customer base. This sort of idiocy that is going on can make or break a company.

SilverSolder:

The DigiKey web site fiasco is what happens when you let a web design team have at it with zero input from customers - no user acceptance testing at all.   

In the financial industry, making any change at all to the user interface pretty much guarantees that the customers will not accept the upgrade.  I visited a few sites to understand why.  I found that traders are so used to the way the screens are, that they don't even look at them - they type information into them blindly, and just trust the application to behave consistently every time.

Unlike us poor slob Digikey customers, the financial industry has enough clout to tell their vendors to go back to the old screen and insist that any new features do not interfere with how things already work today.





asmi:
The only "marketplace" I will ever accept from the likes of DK is drop-shipping. This makes sense and I see the benefit - it expands our access to parts which are not stocked by DK itself for one reason or another - too low volume, too specialist, too expensive, too much PITA to store/handle, whatever.

chickenHeadKnob:

--- Quote from: E-Design on November 06, 2020, 06:38:36 pm ---
--- Quote from: chickenHeadKnob on November 05, 2020, 04:55:19 pm ---Well I just had a go at searching Digikey.ca. What an unusable fuxored mess. I search with find chips for a part  say STM32H730VBT.
 
Find chips api to digikey finds stock. Click on the link and get 404 type error. So I  go to digikey's parts search box and can't find the part. So  then try parametric search with STM32H7 series , 550 Mhz, and LQFP100. I can tell it is finding the parts according to the parts found count, but then it craps out when I click "apply selection" with nothing.

--- End quote ---

I just put "STM32H730VBT" into Digikey search box and it went right to it. Must have been under maintenance when you tried it.

--- End quote ---

Yes it is working for me  now. Previously I was getting an internal error landing page

Ysjoelfir:
So... did they revert all the changes? Stupid marketplace is gone, search is back to normal and all options get shown completely expanded from the beginning on, and I get the impression its WAY quicker again.
Could it realy be that they trusted their users? If so - I am very pleased!

Navigation

[0] Message Index

[#] Next page

[*] Previous page

There was an error while thanking
Thanking...
Go to full version
Powered by SMFPacks Advanced Attachments Uploader Mod