General > General Technical Chat

Digi-Key has changed and it is not very good

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drussell:

--- Quote from: james_s on November 26, 2020, 12:22:07 am ---
--- Quote from: Mark19960 on November 25, 2020, 11:52:21 pm ---I would like to see the marketplace stuff NOT INCLUDED by default.
Or some way to turn it off.

This whole marketplace thing does not give me a warm, fuzzy feeling.
There is certainly a level of trust with Digi-Key that you won't get dodgy counterfeit parts.
But opening things up to third parties... I just don't feel comfortable with it. It's the narrow end of the wedge.

The way I see it... I go to Digi-Key to buy from Digi-Key.
Just not a fan of this "Amazonification" of things.

--- End quote ---

The first time I accidentally order something from some random marketplace vendor when I was trying to order from Digikey is the last time I try ordering anything from Digikey. Either turn it off by default, or provide a way for me to turn it off so that it stays off.
--- End quote ---

Yeah, this doesn't cut it for me, it's even worse than having to hit "more filters"....

I've normally liked Digikey, they used to even send me giant print catalogs a few times per year (which I still refer to once in a while, actually...)  For decades they've been my go-to supplier, especially since I can order something at 8pm and it's at my door at home or the reception desk at the office the next morning, but all this recent fuckery leaves a very bad taste in my mouth and I will now spend my own precious time to actively seek out other alternatives first. 

Are you listening Digikey?!



This bullshit must stop!

drussell:

--- Quote from: ataradov on November 26, 2020, 01:10:59 am ---
--- Quote from: drussell on November 26, 2020, 01:07:53 am ---There is a blue iOS-style slide "switch" there to turn it off, but...   :palm:

--- End quote ---
Where? I don't have a switch.
--- End quote ---



I should not have to have to flick this switch EVERY GOD DAMN TIME!

... and new, or less aware customers should not have to deal with this crap to begin with!

Don't dare just try to save it as a cookie, and it should certainly not be on by default!

Digikey ≠ Amazon, and for good reason!!

FAIL!  FAIL!!!

ataradov:

--- Quote from: drussell on November 26, 2020, 01:34:01 am ---I should not have to have to flick this switch EVERY GOD DAMN TIME!

--- End quote ---
Well, yes, we know about that. That's what we were discussing in this thread. Without this option DK would be the same as AliExpress.

That's the problem here - it is not persistent and never will be unless they see less profit. Which from my side already happens, my last order went to Mouser and another one will be coming up after the holidays. But I'm a small fish, DK would not care.

dr.diesel:

--- Quote from: ataradov on November 26, 2020, 01:38:51 am ---my last order went to Mouser and another one will be coming up after the holidays. But I'm a small fish, DK would not care.

--- End quote ---

I'm small as well, $20kish/year, but I have also switched to Mouser.

floobydust:
I'd bought from Digi-Key in the mid 1970's when they first started business, catering to the small orders and hobbyists. They were the most expensive distributor around and still are, but their service is what you pay for.
Engineers doing small stuff and prototyping paved the way for the larger orders and production. Back in the day when customers meant something.

This Marketplace crap is all about profit: "Digi-Key takes a 25% commission from the sale price of each order."

They even offer price-fixing:
"Digi-Key does reserve the right to modify prices for two purposes:
-Adherence to price fixing laws, and
-If a supplier were to enter the market and attempt to undercut all competition by lowering their sale price below standard market pricing, we would adjust the price upward to put all suppliers on an equal footing. We don’t want a supplier trying to “buy” the market and force out the competition. At the same time, at no point would we adjust downward the resale cost, as that would impact the market as a whole and reduce the revenue of the supplier – obviously unfair to all involved."

Can I search and select Marketplace only? No. Then what's special about it?
I would want oddball, boutique parts sold in it (marketplace), how about some variety and fun parts... but we all know it will soon get polluted with vendors just reselling cheap parts from the bowels of Shenzen, some at silly high prices just like Amazon, Best Buy etc. retailers. There is mention of the Marketplace for services, perhaps PCB's or Tindie-kind-of offerings - but 25% markup is kinda high? Tindie is 5%.


--- Quote from: Bud on November 26, 2020, 12:54:18 am ---Do they have rules/policies to vet marketplace vendors? Did they explain this anywhere?
--- End quote ---
I don't see any criteria in their FAQ. It doesn't really matter, because they are just pimping out the vendor to make money and who would be against that?
It's too bad they are just copycatting other e-commerce sites instead of innovating or providing something customers actually want.

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