General > General Technical Chat

Digi-Key has changed and it is not very good

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tooki:

--- Quote from: eevcandies on October 13, 2020, 09:53:33 am ---Their price sorting is busted...try sorting by price, say low to high, its almost random. 

--- End quote ---
Eek, that is bad. Definitely send them feedback on that!


--- Quote from: eevcandies on October 13, 2020, 09:53:33 am ---I want to see only cut tape-parts...the selection is ignored...I want to see pricing listed at 1000, also ignored.

--- End quote ---
I couldn't reproduce that. However, those selections are forgotten when clicking back to the list after looking at an item, so if you then update the list by applying some additional filter, they'll get forgotten.


--- Quote from: eevcandies on October 13, 2020, 09:53:33 am ---Some links show a "wrong price"   the link for a diode says unit price of $0.035 but after clicking on the link, the unit price is now $0.14  & $0.035 is nowhere to be seen at all.
--- End quote ---
On the item page, did you re-enter the quantity, and then click through the different packaging tabs below that? (There's a tabbed area with the price breaks.) It's a bit different from before.


--- Quote from: eevcandies on October 13, 2020, 09:53:33 am ---The columns for voltage regulator looks like 10X .......T    O     O   W         I      D     E  (seriously):

NUMBER OF REGULATORS        VOLTAGE -INPUT (MAX)    VOLTAGE -OUTPUT (MIN/FIXED)     VOLTAGE - OUTPUT (MAX)
 1                                             8V                                  6V                                               7V


what idiot set up these columns?

--- End quote ---
Ummm, nobody did, obviously: they are clearly being calculated dynamically based on the column name, as evidenced by the sizes being specified to one-millionth of a pixel resolution: style="width: 105.046875px;"  :-DD No human would do that.

The old site clearly does have manually-configured column widths. I can't imagine it'd be too hard to bring that back, and I wouldn't be surprised if it's on a to-do list.

bombledmonk:
Hey everyone, 
I don't think it's appropriate for me to outright address each and every issue in here, but I would like to say that people at Digi-Key are reading this thread and there are real people who are working hard to fix many of the display, sorting, and other usability issues.   We understand the pain points.    The best place to give us feedback or report bugs is the feedback tab on the website because every single comment is read and brought up with the teams that working on relevant areas of our website and business.  But if anyone cares to have a conversation with an EE (me) about the website and things you would like to see, shoot me a PM.  I'd love to sit down on a screenshare/video call and listen to any frustrations, ideas, or other comments you might want to share.

Thanks for the feedback, keep it coming.
Ben @ Digi-Key

   

SilverSolder:

--- Quote from: T3sl4co1l on October 13, 2020, 02:33:05 am ---I have no problem buying from marketplace if it meets the same specs I'm shopping for, and the same sales guarantee (more or less).  Hmm, I should check that latter one, I imagine it might be different than direct.

Amazon is useless for making any kind of informed decision; I suspect, intentionally so.

Tim

--- End quote ---


Amazon searching is worse than useless.  You might search for a 2TB SSD, for example.  But the search results will include every size imaginable, even if 2TB is not mentioned in the title or anywhere else in the product description.  Amazon takes "greedy search" to a whole new level!

You are probably better off using Google to search on Amazon, for example, by putting this in the search box:     2TB SSD site:www.amazon.com

Google is also too "greedy" occasionally.  But you can always select "Tools / Verbatim" and get back to how a search engine actually should work!  :D

eevcandies:
  We understand the pain points.    The best place to give us feedback or report bugs is the feedback tab
That's a rather pathetic response...it shows quality control at Digikey is non-existent, or the people who made the site are incompetent & should be sent packing.
Doesn't anyone there pay attention AT ALL to  what is being rolled out?

People will quit using digikey & go to Mouser or elsewhere & the end of Digikey.   Now they want to allow others to come to some new marketplace--maybe to to mix in & sell gray/suspect chips there.  There are so many problems it is hard to fathom or even to list them all.
Apparently nobody at digikey bothered to even try their own website.   

Search for a part where you want to only see cut tape, since that is what you are going to be ordering....instead the results are 3-4 times as long. Why?  Because now it ignores the request to show cut tape parts & also shows 3 or 4 other types.  So the listing is 10 miles long because the FILTER DOES NOT WORK.

Ask for pricing at 1000...it may give  it to you or it may not.  Half the time is does not work.  Sort by price, the prices will be out of order.
A part search will be display a part with a unit price of 0.07 cents....click on the provided link & it inconsistently shows a unit price of 0.25 !! 

The pricing information sometimes appears under the  supplier name!!!

You can't see part info on the screen anymore, since the columns are so wide, many of them are not being displayed.

One pic  shows sorted prices are out of order (I've seen some where they are heavily scrambled), then after some scrolling the prices don't even appear under the correct column!!

The list of problems goes on and on and on and on.   This has been happening for weeks.   There seems to be no accountability at Digikey.

 



ataradov:
Yes, the most recent update just basically broke everything. And the new columns are just bizarre.

"DK Part #" is something I never care about when searching, yet it takes up the most space.

"Supplier" and "Mfr", again take up a whole lot of space, and I guess this is part of the whole marketplace fail?

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