General > General Technical Chat
DigiKey is getting worse
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floobydust:
I've had no problems getting Panasonic datasheets through Digi-Key, I just tried again it works.
Mouser has it's own cache of datasheets but they can be OLD versions if you are not careful. When Kemet's website is refusing to download datasheets on the weekend, Mouser does save the day. There are pros and cons either way.

Digi-Key website did crater for me right at checkout at the point of credit card payment, my browser complained it was a security problem with how their web developers use embedded iFrames shared with some other website.
I had to laugh, ended up phoning the order in.
A few days later Digi-Key support told me "we don't support your browser". Oh, where is the list? It's just a Firefox version.
The problem was the browser's HTTP Referrer Header was set to "send referrer only when clicking on links and similar elements" instead of the usual "send referrer header on all requests", to allow the usual tracking and enable scalpers errr advertising analytics instead of putting the effort into giving shipments dates lol.
edit: I mean, stop the website's hyperanalytics and focus on the customer- we need expected delivery dates.
Bud:

--- Quote from: jpanhalt on June 03, 2022, 07:54:24 pm ---
--- Quote from: Jeroen3 on June 03, 2022, 07:40:25 pm ---It depends on the parts. I've seen that digikey actually serves you a pdf from their server, for that you have to login. Because it costs money to do that.
For parts where they hotlink the manufacturer website, you don't have to login.

--- End quote ---

I logged in.  No pdf.

--- End quote ---
I attest this happens, though it is rare. I do not see Digikey's fault in it though. The manufacturer not mantaining the links.
jpanhalt:
Glad you are a happy customer of DigiKey.  It has been pandering to its Canadian clients for quite awhile.  I wish it the best going forward,
jpanhalt:

--- Quote from: Bud on June 03, 2022, 09:03:27 pm ---
--- Quote from: jpanhalt on June 03, 2022, 07:54:24 pm ---
--- Quote from: Jeroen3 on June 03, 2022, 07:40:25 pm ---It depends on the parts. I've seen that digikey actually serves you a pdf from their server, for that you have to login. Because it costs money to do that.
For parts where they hotlink the manufacturer website, you don't have to login.

--- End quote ---

I logged in.  No pdf.

--- End quote ---
I attest this happens, though it is rare. I do not see Digikey's fault in it though. The manufacturer not mantaining the links.

--- End quote ---

No way.  It's a link on DigiKey.  The "buck" stops at DigiKey. 
floobydust:
Are you angry with Digi-Key, Panasonic, your browser, or us?

Digi-Key only panders to their web developers, lol.
Mouser is significantly cheaper, gives some expected delivery dates, I can search better there- I'm happier with them lately.
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