Author Topic: DigiKey is getting worse  (Read 6467 times)

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Online wraper

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Re: DigiKey is getting worse
« Reply #25 on: June 04, 2022, 11:07:43 am »
I use Chrome and can download the datasheet just fine.
 

Online Monkeh

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Re: DigiKey is getting worse
« Reply #26 on: June 04, 2022, 12:23:29 pm »
The link to Panasonic insisted that I agree to its cookies.  I always check to see what that entails.  It is annoying and is not a question of where to click, "yes."

Click 'decline all'. Tick the box to agree you understand the datasheets may have errors. Click download. It's not difficult.
 
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Offline free_electron

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Re: DigiKey is getting worse
« Reply #27 on: June 04, 2022, 03:11:54 pm »
The whole internet (well 99.999999%) and information 'publication' system is ridiculous.

the internet is a gigantic library. google is nothing but the box with index cards. you have to go get the book ,read it and find out if you like the book or if it was useless. just like in a real library.
what did you expect ? somebody condensing everything to the "cliff's notes" ?
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Any comments, or points of view expressed, are my own and not endorsed , induced or compensated by my employer(s).
 

Offline abquke

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Re: DigiKey is getting worse
« Reply #28 on: June 04, 2022, 04:37:54 pm »
I got annoyed by Panasonic datasheets not being easy to get. So I didn't buy Panasonic caps.
 

Online wraper

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Re: DigiKey is getting worse
« Reply #29 on: June 04, 2022, 06:20:35 pm »
I got annoyed by Panasonic datasheets not being easy to get. So I didn't buy Panasonic caps.
It's as easy as googling capacitor series. Not any harder than getting a datasheet of any other reputable capacitor brand.
 
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Offline abquke

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Re: DigiKey is getting worse
« Reply #30 on: June 04, 2022, 06:32:19 pm »
Fortunately Digikey has added a 'media' search parameter to only show parts with datasheets and EDA/CAD models. A big improvement on the site.
 

Online Siwastaja

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Re: DigiKey is getting worse
« Reply #31 on: June 04, 2022, 07:09:29 pm »
Panasonic PDF links have never worked on Digikey. I remember this exact problem from at least 5 years ago!

Given that Digikey has completely broken everything beyond any salvage during last 1-2 years to the point I stopped using them unless I absolutely have to, it's quite funny you managed to find such a non-issue as an example.
 

Offline jpanhaltTopic starter

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Re: DigiKey is getting worse
« Reply #32 on: June 04, 2022, 07:28:23 pm »
Fortunately Digikey has added a 'media' search parameter to only show parts with datasheets and EDA/CAD models. A big improvement on the site.
1) If it works
2) Why use such a non-specific term if DigiKey means datasheets.  "Media" usually is used to refer to mass communication, e.g., newspapers and online new outlets.
Quote from: O.E.D.
the media [uncountable, plural] the main ways that large numbers of people receive information and entertainment, that is television, radio, newspapers, and the Internet
 

Online wraper

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Re: DigiKey is getting worse
« Reply #33 on: June 04, 2022, 07:35:52 pm »
Fortunately Digikey has added a 'media' search parameter to only show parts with datasheets and EDA/CAD models. A big improvement on the site.
1) If it works
2) Why use such a non-specific term if DigiKey means datasheets.  "Media" usually is used to refer to mass communication, e.g., newspapers and online new outlets.
Quote from: O.E.D.
the media [uncountable, plural] the main ways that large numbers of people receive information and entertainment, that is television, radio, newspapers, and the Internet
Because it means anything, not just datasheet which is one of the options you can select under media.
« Last Edit: June 04, 2022, 07:37:30 pm by wraper »
 

Offline ignilux

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Re: DigiKey is getting worse
« Reply #34 on: June 04, 2022, 07:49:41 pm »
Given that Digikey has completely broken everything beyond any salvage during last 1-2 years to the point I stopped using them unless I absolutely have to...

I dunno, I feel like they hit their low point during 2020 or 2021. They managed to fix some of the worst problems (entire categories showing up with blank parameters) by now. I just wish they would go back to 2017 or 2018 era.
 

Offline jpanhaltTopic starter

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Re: DigiKey is getting worse
« Reply #35 on: June 04, 2022, 08:11:22 pm »
Panasonic PDF links have never worked on Digikey. I remember this exact problem from at least 5 years ago!

Given that Digikey has completely broken everything beyond any salvage during last 1-2 years to the point I stopped using them unless I absolutely have to, it's quite funny you managed to find such a non-issue as an example.
Then why did you bother to respond?  Unemployed with nothing better to do?
 

Offline abquke

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Re: DigiKey is getting worse
« Reply #36 on: June 04, 2022, 08:27:38 pm »
Panasonic PDF links have never worked on Digikey. I remember this exact problem from at least 5 years ago!

Given that Digikey has completely broken everything beyond any salvage during last 1-2 years to the point I stopped using them unless I absolutely have to, it's quite funny you managed to find such a non-issue as an example.
Then why did you bother to respond?  Unemployed with nothing better to do?

Perfectly reasonable response to the thread. Should the thread have been made?
 
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Online wraper

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Re: DigiKey is getting worse
« Reply #37 on: June 04, 2022, 08:57:07 pm »
Panasonic PDF links have never worked on Digikey. I remember this exact problem from at least 5 years ago!

Given that Digikey has completely broken everything beyond any salvage during last 1-2 years to the point I stopped using them unless I absolutely have to, it's quite funny you managed to find such a non-issue as an example.
Then why did you bother to respond?  Unemployed with nothing better to do?
Frankly you spent way more time dealing with this non issue than just not bother at all and find the datasheet elsewhere in a few seconds. Datasheet on distributors' website is a little convenience thing and not something major. Not to say the problem actually non existent for this particular part. It's not Digikey's or Panasonic's problem you may have some peculiar configuration in your browser which breaks the thing. Nor they can know what is the issue with your computer to fix that. You mentioning registration on Panasonic website sounds really strange since it's not asked to begin with. Neither you seem to be actually bothered with waste of your time.
 
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Offline jpanhaltTopic starter

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Re: DigiKey is getting worse
« Reply #38 on: June 04, 2022, 09:18:56 pm »
I got the datasheet off Mouser within minutes.  Should have said that, but the malcontents here probably wouldn't have read it anyway.

Yes, DigiKey is broken.  I ended up buying from DigiKey rather than Mouser as it was out of stock at Mouser.

If you want to discuss "non-issue" responses, Siwastaja, wraper, and abquke should look in a mirror.  If you don't think my complaint about DigiKey going back at least to April is valid, then present your own positive experiences and counter with fact, not ad hominem attacks.
 

Offline abquke

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Re: DigiKey is getting worse
« Reply #39 on: June 04, 2022, 09:33:25 pm »
I got the datasheet off Mouser within minutes.  Should have said that, but the malcontents here probably wouldn't have read it anyway.

Yes, DigiKey is broken.  I ended up buying from DigiKey rather than Mouser as it was out of stock at Mouser.

If you want to discuss "non-issue" responses, Siwastaja, wraper, and abquke should look in a mirror.  If you don't think my complaint about DigiKey going back at least to April is valid, then present your own positive experiences and counter with fact, not ad hominem attacks.

I've made a few dozen orders through Digikey so far this year through work and haven't really had a problem. Mouser is my backup choice, mostly just because I'm used to finding things on Digikey a little faster.

I was searching for a particular card connector that was out of stock on Digikey and managed to find it in stock on Mouser... though I suspect because it was miscategorized.

Like I said above, I'm glad Digikey put in an option to show only results that have CAD/EDA models so that I can go immediately to SnapEDA or Ultralibrarian to get symbols and footprints for Kicad
 

Offline rsjsouza

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Re: DigiKey is getting worse
« Reply #40 on: June 04, 2022, 10:12:26 pm »
I tend to save catalogs of parts on my local drive, as I had my share of missing or simply revised PDFs with stripped information.

Regarding Digikey, I tend to use them only as a last resource, as many years ago they managed to screw my first two orders with them (delays and asking for weird stuff such as faxing a copy of the credit card), and ended up leaving a bad taste on my mouth.

When I found out that Farnell had some interesting discounts and Mouser was a stonethrow away from home (metroplex DFW), I haven't looked back.
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Oh, the "whys" of the datasheets... The information is there not to be an axiomatic truth, but instead each speck of data must be slowly inhaled while carefully performing a deep search inside oneself to find the true metaphysical sense...
 

Offline jmelson

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Re: DigiKey is getting worse
« Reply #41 on: June 04, 2022, 10:50:07 pm »
I have always been fond of DigiKey since living in Minnesota and worry that DigiKey is losing sight of what made it so successful.  It used to provide the absolute best service and any small price penalty was worth it to me.
Yes, THIS is the problem!  Digi-Key used to be my fist place to look, their on-line web search was fast and good, and the parametric search was the best.  They stocked an amazing range of parts, and tried to keep everything in stock.  No MORE!
Now, they have a lot of items that are out of stock, and many that are non-stock, with insane minimum quantities.
Also, the marketplace thing is a horrible change.  I ordered some ICs that were listed as in stock at Rochester Electronics, their marketplace partner for "obsolete" parts.  Well, then they showed a delivery time of over six months.  I called Digi-Key and asked why "In stock" parts would not ship for months, and got no sensible answer.  I placed an order directly to Rochester and got them in about 3 days.  Wow, this is really going downhill fast!
Jon
 

Offline tooki

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Re: DigiKey is getting worse
« Reply #42 on: June 04, 2022, 11:37:42 pm »
I got annoyed by Panasonic datasheets not being easy to get. So I didn't buy Panasonic caps.
Completely untrue. The Panasonic website has not only datasheets, but some of the best overview documentation of any cap manufacturer (to help you select which series of caps to use).
 

Offline abquke

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Re: DigiKey is getting worse
« Reply #43 on: June 04, 2022, 11:39:20 pm »
I got annoyed by Panasonic datasheets not being easy to get. So I didn't buy Panasonic caps.
Completely untrue. The Panasonic website has not only datasheets, but some of the best overview documentation of any cap manufacturer (to help you select which series of caps to use).

Fair enough. I probably just couldn't be arsed at the time.
 

Offline tooki

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Re: DigiKey is getting worse
« Reply #44 on: June 04, 2022, 11:40:10 pm »
Panasonic PDF links have never worked on Digikey. I remember this exact problem from at least 5 years ago!
Then report it to them with the “report an error” link. Every time I’ve sent a report, an actual human has responded within a day.
 

Offline abquke

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Re: DigiKey is getting worse
« Reply #45 on: June 04, 2022, 11:42:05 pm »
The only trouble-trouble I've had with Digikey is that they once sent me 5 of a thing when it was supposed to be 10. I emailed them and the remainder were in the mail the next day.
 
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Offline tooki

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Re: DigiKey is getting worse
« Reply #46 on: June 04, 2022, 11:44:26 pm »
FWIW, while Digi-Key’s primary datasheet links link directly to the manufacturer’s own website, if you click the “HTML datasheet” link in the table of documentation on a product page, you see a rendered copy on Digi-Key’s website, and that page has a link to download the PDF from Digi-Key’s server. Handy when a manufacturer has redone their website and all the external links to it have broken. (I’m talking to you, Molex and TE, among many.)
 

Offline tooki

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Re: DigiKey is getting worse
« Reply #47 on: June 04, 2022, 11:45:41 pm »
The only trouble-trouble I've had with Digikey is that they once sent me 5 of a thing when it was supposed to be 10. I emailed them and the remainder were in the mail the next day.
Once, I ordered two pairs of earplugs, and they sent me two cartons of them (100 or 200 pairs each, I think) instead. 😂 That’s the only quantity error I’ve ever had with them, ever.
 

Offline tooki

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Re: DigiKey is getting worse
« Reply #48 on: June 04, 2022, 11:58:24 pm »
They stocked an amazing range of parts, and tried to keep everything in stock.  No MORE!
Now, they have a lot of items that are out of stock, and many that are non-stock, with insane minimum quantities.
Precisely because Digi-Key is so many people’s go-to vendor, during the ongoing component shortages, they’re frequently the first to run out. That’s not Digi-Key’s fault — they likely lock in their orders a year or two in advance, and there’s absolutely nothing they can do to make the manufacturers resupply them faster, given the extreme shortages at the moment. It boggles the mind that you don’t understand that.

As for minimum quantities: that’s not the case for anything that’s vaguely common. It makes complete sense to not keep in stock items for which there is practically no demand. (And in many cases, an alternative product is available.)

Also, the marketplace thing is a horrible change.  I ordered some ICs that were listed as in stock at Rochester Electronics, their marketplace partner for "obsolete" parts.  Well, then they showed a delivery time of over six months.  I called Digi-Key and asked why "In stock" parts would not ship for months, and got no sensible answer.  I placed an order directly to Rochester and got them in about 3 days.
The marketplace BS is the only complaint of yours I agree with. I HATE when stores add marketplace items. If I want a bazaar, that’s what eBay and aliexpress are for. One of the reasons I like using Digi-Key, Mouser, and Farnell is that they all ship to Switzerland for free, with VAT prepaid and customs cleared. That doesn’t apply to marketplace transactions, which means that in addition to shipping costs, they could trigger nasty surprise customs bills (since the delivery companies charge juicy “convenience” fees for handling customs clearance), so I absolutely want nothing to do with those.

Wow, this is really going downhill fast!
It’s like you’re blaming Digi-Key for being affected by the pandemic, while ignoring that the pandemic even exists. Ludicrous.
 
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Online Siwastaja

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Re: DigiKey is getting worse
« Reply #49 on: June 05, 2022, 07:44:06 am »
not ad hominem attacks.

Your ad hominem attack detector might have a small issue with threshold setting. I just found it funny you stumbled onto something I have always found normal and did not care because just googling the datasheet takes a few seconds; a small convenience problem. Instead, I find it very problematic that Digikey site just gives random error messages (including 404's and others), gives partially blank pages randomly, and randomly loses my VAT ID so that I can't actually buy from them anymore because I don't know if VAT ID disappears this time or not, and this is actually important for my bookkeeping. The whole site is just so buggy after all the "improvements". Plus the whole "marketplace" farce. They have just lost all their credibility; built during decades, lost in matter of ~two years. I need a distributor I can trust, so I'm 95% Mouser now. It was 70% DK 30% Mouser before the changes.
« Last Edit: June 05, 2022, 07:46:52 am by Siwastaja »
 


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