General > General Technical Chat
Disappointed with Mouser Customer Service
jpanhalt:
While I agree about expectations for a manufacturer, my comment was in direct response to eti's comment about Amazon. To my knowledge, the only tangible it produces is money.
Now, if you happen to buy a Blue Origin rocket, you might want a little "deeper" customer service. ;)
Sal Ammoniac:
Just heard back from Mouser. ST wants to know what my "volume" is for this board. I fail to see how that's relevant to the issue at hand. Is ST going to tell me to pound sand because I will only ever buy one of these boards? |O
themadhippy:
--- Quote ---ST wants to know what my "volume" is for this board
--- End quote ---
About 82 cubic inches
Sal Ammoniac:
Maybe I should tell them I'm planning on at least 100,000 a year. :-DD
jpanhalt:
I suspect that response was from some functionary that didn't know what a development board was for. I would answer honestly, i.e., 1, and add that the board is for development of other devices. For such a low number, it might just authorize Mouser to send you another board gratis.
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