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Distributors are so thick nowadays

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olkipukki:

--- Quote from: peter-h on May 22, 2020, 02:13:06 pm ---I have a quote in just now for the resistors, at 0.2p. That's "cheap" but the right price for these is 0.07 to 0.1p, in say 100k total order qty.


--- End quote ---
The right place would be half of that 

My rule of thumb for passive: 1 reel Digi/Mouser for same 3 reels somewhere else  >:D

Domagoj T:

--- Quote from: olkipukki on May 22, 2020, 03:25:23 pm --- - explain same what you did above and expect they will look into a catalog for part no after that;
 - or just say "let me have a look and I will come back to you", right?
--- End quote ---
For new customers we go through the different options.
Returning customers that are in the hobby and not buying for somebody else usually know the situation and come with the catalog numbers. There are very few exceptions, but of course we try to accommodate their quirks.



--- Quote from: olkipukki on May 22, 2020, 03:25:23 pm ---Now imaginate, you are running almost exlusive and common toys distribution where railroad modelling is just 0.5% of your business, and instead of 20 manufacturers - you are dealing with 2000++. Would you provide same service as now?
--- End quote ---
Probably not. This works because, I would presume, our margins are larger than the ones electronics distributors have, especially when dealing with individuals that consider a full reel of resistors to be a big order (I should know, I'm one of those :) ).


--- Quote from: olkipukki on May 22, 2020, 03:25:23 pm ---..and they come to a shop, you spend time to show them around and explain difference between all scales and gauges?!
--- End quote ---
Of course. On occasion we go much further than that, and help them design their layout, point out errors in their plans, give advice on equipment needed etc.


--- Quote from: olkipukki on May 22, 2020, 03:25:23 pm ---Honestly, I don't see any issues here either for a proper business or random-guy from a street.
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I suppose the difference is the scale. If a customer occupies me for an hour just to end up buying $10 worth of merchandise, I'd be a bit cross. On the other side, if they end up spending thousands, they are more than welcome to come back any time.


--- Quote from: olkipukki on May 22, 2020, 03:25:23 pm ---Do you expect they come to your store with a list of part numbers and cash in hands?  :-//

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While I don't expect them to do so, I appreciate it when they do. It does happen regularly with some of the returning customers. They walk through the door, I recognize them, grab their previous order from storage, run it through the register, they do the payment thing and give me a piece of paper with their next order. 5 minutes in and out. Thank you and come again!

Benta:
Summing up:

OP expecting Champagne service on a beer budget.

peter-h:
Not really; I am expecting a huge firm to have somebody in there who knows the difference between a resistor and a chocolate bar.

tooki:

--- Quote from: peter-h on May 28, 2020, 02:38:03 pm ---Not really; I am expecting a huge firm to have somebody in there who knows the difference between a resistor and a chocolate bar.

--- End quote ---
They do. They just don’t wanna do your work for you.

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