General > General Technical Chat
Does anyone else have this local delivery problem with DHL?
Ccandrews:
Thanks for looking at this, but this is in no way caused by JLCPCB and is not the result of Covid19. JLCPCB manufactured and shipped the boards on time, it is the local distribution center of DHL alone that is messing up the delivery.
However, the way that JLCPCB could help would to bring back the SF Express or whatever you called the delivery service that used UPS. UPS is much more efficient and reliable than DHL where I live.
thanks
JLCPCB Official:
--- Quote from: Ccandrews on June 09, 2020, 08:53:47 pm ---Thanks for looking at this, but this is in no way caused by JLCPCB and is not the result of Covid19. JLCPCB manufactured and shipped the boards on time, it is the local distribution center of DHL alone that is messing up the delivery.
However, the way that JLCPCB could help would to bring back the SF Express or whatever you called the delivery service that used UPS. UPS is much more efficient and reliable than DHL where I live.
thanks
--- End quote ---
We will have Fedex service soon, no later than this month, do you think that will help?
Ccandrews:
thanks for the update. FedEx works OK but for our location UPS seems to be a better choice. DHL finally delivered and their main office confirmed that they have limited service to our area even though we next to a major metropolitan area that serves itself and neighboring state. That is why it often takes a week to get an item the last 20 miles. So FedEx or UPS are both better choices. Thank you again.
JLCPCB Official:
--- Quote from: Ccandrews on June 15, 2020, 07:10:10 pm ---thanks for the update. FedEx works OK but for our location UPS seems to be a better choice. DHL finally delivered and their main office confirmed that they have limited service to our area even though we next to a major metropolitan area that serves itself and neighboring state. That is why it often takes a week to get an item the last 20 miles. So FedEx or UPS are both better choices. Thank you again.
--- End quote ---
My pleasure to assist you, and I delivered your idea to my co-worker which you guys prefer UPS
JLCPCB Official:
They replied that many Northern American clients prefer UPS, but some said it's a little bit expensive.
They will consider providing UPS service, possibly after FedEx service. :D
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