General > General Technical Chat
Ebay Global Shipping Program EOL, being replaced by Ebay International Shipping
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factory:

--- Quote from: tggzzz on March 26, 2023, 02:55:41 pm ---I suspect it would be useful if other people could try to get answers to questions like these from fleabay. The consistency (or otherwise) of the responses will indicate how much ebay's responses can be trusted.

The screenshot shows an example of the issues...
The item is being shipped using the eIS. https://www.ebay.co.uk/itm/294805147555
Will I or won't I be hit by a $800+ bill when this is delivered?

I can't square that with a previous eBay CSR response, particularly the first paragraph.


--- Quote ---Thank you for writing to eBay with regard to eBay International Shipping (eIS). I will definitely help you with answering your questions regarding Import charges. Before I proceed, I would like to share with that if there is any Import cost charged for an item then you will be able to see the Import cost on the listing page itself.
 
1. If there is no Import charges on the listing page or checkout page, then system will not inform about the amount shipping service will charge you during delivery. For that you will be required to contact the shipping service before placing your order.
 
2. If there is no Import charges on the listing page or checkout page, then system will not inform about the admin/processing fees. It completely depends upon the shipping service due to which we do not have any idea how much they will be charging.
 
3. If you select the sort option as "lowest price + P&P", then based upon that system will show you the postage cost. If postage is free then it will show as "Free delivery". Postage cost doesn't include Import charges and tax.
--- End quote ---



--- End quote ---

Seems ePay customer services are a waste of space, they clearly did not spot the item in question does not have "ebay international shipping" EIS, but actually has "ebay international standard delivery" EISD these are not the same service.  :palm: :palm: :palm: The item has since been updated, to have no international shipping.

Plus the item exceeds the $2500 limit for both GSP and EIS, which means you have to deal with the shipping & customs if an auction listing goes above the limit.

https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/global-shipping-program?id=4646



https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shipping-program?id=5348



David
alm:

--- Quote from: factory on April 06, 2023, 08:16:46 pm ---Plus the item exceeds the $2500 limit for both GSP and EIS, which means you have to deal with the shipping & customs if an auction listing goes above the limit.

--- End quote ---
The US government requires the shipping company or someone else to submit Electronic Export Information for exports over $2500, which involves extra paperwork that the exporter would have to send to the shipping company. I'm not even sure if all shipping companies can deal with this. USPS won't deal with this and requires the sender to file themselves or through another agent. I imagine eBay does not want to deal with this. Blame the US government (and other governments) for making international so complicated, or try joining a union of countries in which free trade is allowed and within which this kind of paperwork is not necessary  :-DD.

It is sloppy if eBay offers the shipping method while it's not possible with this price. They should add a note that this method is only applicable if the item sells under $2500.
factory:
All of this is kind of irrelevant, unless you are buying items over $2500 from the US, I never have and probably never will.

This thread is supposed to be about using ebay GSP & EIS (and not EISD) to import ebay items from the US, no paperwork* involved.

*unless you are buying TE manuals in dead tree format.

David
tggzzz:

--- Quote from: factory on April 06, 2023, 08:16:46 pm ---Seems ePay customer services are a waste of space, they clearly did not spot the item in question does not have "ebay international shipping" EIS, but actually has "ebay international standard delivery" ESID these are not the same service.

--- End quote ---

That's my conclusion too. Their CSRs seem to confuse GSP and eIS, giving responses (not answers) that are mutually inconsistent and even self inconsistent.
m k:
From my location and as a buyer this is pretty clear.
If VAT is visible it is done, it's also visible all the way, from ebay page to money click.
If no VAT and item is from behind the wall local customs start nagging, but everything is still internet electrical.

Is UK different?

Seller, parcel vs. freight and other nuances are of course very different.

eISD page still has that combination possibility.
Is it outdated? Maybe it's reconsidered.
Max size there was 84 inches, actual carriers have more, maybe ebay is subtracting a safety something.
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