General > General Technical Chat

Ebay Global Shipping Program EOL, being replaced by Ebay International Shipping

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factory:
Got some bad news for those who buy TE, TE parts or TE manuals from the US, with the "Ebay Global Shipping Program", it's being slowly replaced with an even worse service called "Ebay International Shipping Program", this is bad for both buyers & sellers.
https://www.ebay.com/sellercenter/shipping/ebay-international-shipping

--- Quote ---From Ebay dot com;
How does enrollment work?

Sellers will be enrolled in phases over the next few months. You’ll be notified via email and Seller Hub when you’re eligible.

If you’re currently using the Global Shipping Program, you will be automatically enrolled and your listings will default to eBay International Shipping. If you ship with another international shipping service such as eBay International Standard Delivery, you will need to update your current listings to take advantage of eBay International Shipping benefits. Click here for instructions on updating your existing listings.
--- End quote ---

Other websites say that in the next 12 months (from Sept 2022) all listings with GSP will transfer to EIS, no idea when or if this will be rolled out to other countries using GSP.

For buyers, you no longer get a automatic discount applied for multiple items  :--, just found this buying two manuals, as before with GSP sellers have no influence on this, you can't "request total" and they can't combine shipping to reduce the international part.
Also the tracking seems to be next to useless, I've got a HP counter which went with this dis-service, USPS got it to Chicago in two days, tracking ended at Chicago on the 13th, I'm getting worried it's been classified as a restricted item, the third party company being used is Asendia.  :-- Apparently tracking is limited once it leaves the US.
--- Quote ---From Asendia;
This shipment was sent via a postal carrier offering limited tracking. For any delays, please contact your local post office and provide the tracking number
--- End quote ---

For sellers, I've read that they only cover up to $100, if a buyer then claims they could be out of pocket for any extra, I can't confirm this as the T&Cs are crap, but it is mentioned by people in the ebay dot com community forum, along with no refunds for shipping.
The manual seller told me, many items no longer have international as an option & some have less choice of countries they can go to, since being transferred from GSP.
I was wondering why quite a lot of items on my watch list no longer have international shipping available, this confirms it.  :palm:
Because the tracking is bullshit  :bullshit:, sellers will almost certainly get an increase in "item not received" claims and will probably get fed up & quit international shipping altogether.

The size & weight limits for the EIS program.

--- Quote ---From Ebay dot com;
Are there size and weight limitations?

Packages cannot:

* Exceed 44 lbs. for every country except Canada (Canada’s max is 66 lbs.) - billable weight (not actual)

* Exceed 42 inches in Length, 79 inches in Length + Girth[/li]
[/list]

--- End quote ---

That a max weight of 19.95kg, no more boat anchor grade TE then, I don't think that has changed, but GSP still managed to deliver items that exceeded those limits.

It would be interesting to see if any sellers are having problems, or have given up international shipping, as a result of the changes.

David

m k:
Back to the old ways then.
Seller does the shipping and buyer does the insurance.

I remember that one day Zalando had 50% returns.
Finally that kind of thing must hurt somewhere.

I guess buyer protection vs. seller protection is not that easy after all.

I have had a tracking issue through the years, tag changes when item crosses the China border.
Many times global trackers have both numbers.

tggzzz:
One major difference for buyers...
https://www.ebay.com/help/buying/shipping-delivery/changing-delivery-address-method/international-purchases-shipping?id=4057

--- Quote ---Buying from sellers using the Global Shipping Program
Benefits of the Global Shipping Program for buyers:
    You’ll pay all shipping, taxes, and import charges up front, and you won't have to pay any extra charges when your item is delivered

Buying from sellers using eBay International Shipping
If your seller is shipping your item through eBay International Shipping, the eBay International Shipping logo will be displayed in the listing and at checkout. You'll pay for delivery charges at checkout and you'll pay for any customs charges, import fees and taxes either at checkout or when your item arrives.

--- End quote ---
I would like to see a statement as to when a buyer will be informed about whether a delivery will be accompanied with an invoice for extra fees. Obviously the extra taxes would be irritating, but the shipping company's admin fee would be intolerable.

nctnico:

--- Quote from: tggzzz on March 25, 2023, 08:15:37 pm ---One major difference for buyers...
https://www.ebay.com/help/buying/shipping-delivery/changing-delivery-address-method/international-purchases-shipping?id=4057

--- Quote ---Buying from sellers using the Global Shipping Program
Benefits of the Global Shipping Program for buyers:
    You’ll pay all shipping, taxes, and import charges up front, and you won't have to pay any extra charges when your item is delivered

Buying from sellers using eBay International Shipping
If your seller is shipping your item through eBay International Shipping, the eBay International Shipping logo will be displayed in the listing and at checkout. You'll pay for delivery charges at checkout and you'll pay for any customs charges, import fees and taxes either at checkout or when your item arrives.

--- End quote ---
I would like to see a statement as to when a buyer will be informed about whether a delivery will be accompanied with an invoice for extra fees. Obviously the extra taxes would be irritating, but the shipping company's admin fee would be intolerable.

--- End quote ---
It is also possible that this new program gets you a proper tax invoice if you buy something as a business. The GSP doesn't do that so it which could upset bookkeepers.

factory:
In the UK at least there haven't been any extra charges for a few years now, the VAT is collected by ebay in checkout for; EIS, GSP and regular shipping chosen by the seller.
You can see the charge by clicking on "view tax invoice" in the order details and it'll tell you the tax rate & amount collection "VAT collected by eBay in line with UK legislation", I believe the EU does the same.
Examples, the manuals with EIS the rate was 0%, an item of TE with EIS/GSP the rate was 20%.

Edit: the % rate seems to be based on the category the item was listed under, items in incorrect categories may have no charge or a charge it shouldn't have.

An item of TE sent via USPS directly to the UK, had VAT collected by ebay, the parcel should have a reference of "code paid" on the shipping label, I don't receive many sent without EIS or GSP.

David

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