eBay seller with NO feedback not 0% but no - none - Feedback is missing

[ez24]

http://www.ebay.com/itm/Rapidograph-Technical-Pen-set-of-6-Refillable-New-in-packages-/311501328518?hash=item4886ed1086:g:jsEAAOSw7FRWZzLK

This seller has no - none - feedback.  Not (0) or 0% but nothing!

I bought something from them and was about to pay when I noticed this problem.  I Googled but no help because everything comes up talking about 0% feedback  or (0) feedback.   I emailed the seller but I have not heard from them yet.

The thing is "feedback" is missing - it should be under the seller ebay name on the right side of the screen.

Is this something a seller with really bad feedback can do - eliminate all feedback ?   There is one seller with 70% feedback (and several items) and I will not bid on their stuff.

I do not think it is my computer Display settings because I can see Feedback for everyone else.

Comments?

Just to be sure I am not hallucinating, I took a screen shot of my purchase.  Look at the area of Seller Information
The price I paid is on the low side for this paint and now I think this is the reason, I was surprised that I won it.  If I do not find out anything in the next couple of days, I will pay with a credit card.  I do not believe in eBay protection - I was once burned believing in it.

ps - I would not have bid on this if I had known this 

thanks

[wraper]

what I see is 100% positive. Though he got only 1 very recently, otherwise all of them are older than a year, therefore are not calculated towards positive percentage. Probably seller received that single recent feedback after you made this post.

[dfmischler]

The seller had not received any feedback for over a year, so the feedback for the past year was non-existent.  This has since changed to 1 positive feedback so it shows as 100% now.  But there are plenty of negatives just a few down if you click the number in the parenthesis after the name.

[wraper]

But there are plenty of negatives just a few down if you click the number in the parenthesis after the name.

He has only a few negatives actually. 2 out of the 3 latest ones are from the same buyer.

[retiredcaps]

To view negative feedback for this seller, somewhat easily ...

http://toolhaus.org/cgi-bin/negs?User=linda--63&Dirn=Received+by&ref=home

[ez24]

Interesting.

Remember to look at my photo to see "nothing".  Glad I took it.

Now I am beginning to think this is an eBay "trick".   Someone with bad feedback can stop selling for a year then their feedback disappears.  Then they can have

"Positive Feedback (last 12 months): 100%"

Notice the "(last 12 months)".  My guess this is an eBay second chance for the seller.

I should have clicked on the "number" of sales and then scrolled down the page.  Not sure what I would have seen now that things have changed.

So this is a "feedback" trick to learn 

Going to wait a couple of days (until ebay screams at me) to see if the seller has an answer on how they did this.  (my question was how did they do this).  My guess is there is an ebay option for the seller to do this.  Most if not all negative or neutral said no communication.  Maybe in the last year they went to language school to learn how to answer emails.  I do not expect any answers from them 

FYI the price I paid was a fair price.  Not a screaming deal that looks like a fraud and not over bidding (ha ha ha on me)

[wraper]

Going to wait a couple of days (until ebay screams at me) to see if the seller has an answer on how they did this

Seller did nothing, that's all.

Positive Feedback (last 12 months): xx

If you calculate the total negative feedback against all positive, you will get 99.3% positive. Not so terrible. EDIT: Actually it would be better, many buyers who left negative feedback bought multiple items in the same day/order which would count as a single feedback according to how ebay calculates it.
For example, one of his buyers left 5 negatives, another buyer left 10 negatives. They would count as only 2. So in rough estimate it's more like 99.6 positive.

[rdl]

I sold a bunch of stuff on ebay a few years back, many hundreds of feedbacks, 100% positive. Then I stopped. If I hadn't kept a few small "Buy It Now" items listed, I would be just like that seller. You shouldn't jump to a conclusion, no history doesn't mean bad history.

[ez24]

I sold a bunch of stuff on ebay a few years back, many hundreds of feedbacks, 100% positive. Then I stopped. If I hadn't kept a few small "Buy It Now" items listed, I would be just like that seller. You shouldn't jump to a conclusion, no history doesn't mean bad history.

no history doesn't mean bad history

I know this - what I mean is no one else has "missing history".  (look at the attached photo)

 My guess it is some sort of eBay method to give sellers a second chance.  Just the first time I came across this kind of thing.  This brings up another issue this seller has:

wilfred - what are your feelings towards a seller (I have not sold anything in 10 years) who does not answer emails?  All of the sellers negative and neutral feedbacks are due to not answering emails when there was an issue.  Is this acceptable practice?  What else is a buyer to do if the seller will not respond to emails. (can it be the seller listed a wrong email?).
What if I did not get something in a month and sent an email asking if it has been sent and got no answer?  What would you do?  Seems some buyers left negative feedback - is this not justified?

From now on I will keep my open and see if I come across someone who has not done anything in a year to see if they have any feedback.  I still have feedback because I buy all the time 

Unfortunately so far no one has the answer to this question:  Why missing feedback?  I do not think it is because of no activity in one year.

[rdl]

It's most likely a problem with how ebay coded the feedback display. Ebay is basically just a bunch of incompetents for the most part. Remember, these are the idiots that decided their search function didn't need to support a wildcard character.

[Delta]

Unfortunately so far no one has the answer to this question:  Why missing feedback?  I do not think it is because of no activity in one year.

You can think whatever you like mate, but that is the reason why.  You can let eBay themselves answer it if you bother to click the "how is feedback percentage calculated?" link, given that you won't accept the answers given ny forum members...

The positive Feedback percentage is calculated based on the total number of positive and negative Feedback ratings for transactions that ended in the last 12 months, excluding repeat Feedback from the same member for purchases done within the same calendar week (eBay time).

Just pay for the bloody paints and get on with life...

[rdl]

I can see how it could be exploitable by someone with a lot of bad feedback, and there's really no excuse for nothing being displayed at all. If they haven't received a feedback in a year, then just say so.

 A seller's feedback score really shouldn't ever drop to zero anyway. It should probably be some kind of be rolling average. The last year or the last 10,000 transactions, whichever is larger, no time limit, or something like that, but I gave up on ebay doing anything logical or sensible a long time ago.

[Seekonk]

Feedback is a total scam.   If I buy something, have a really bad experience, and get my money back, no negative feedback can be left.

[wraper]

I sold a bunch of stuff on ebay a few years back, many hundreds of feedbacks, 100% positive. Then I stopped. If I hadn't kept a few small "Buy It Now" items listed, I would be just like that seller. You shouldn't jump to a conclusion, no history doesn't mean bad history.

Unfortunately so far no one has the answer to this question:  Why missing feedback?  I do not think it is because of no activity in one year.

Positive feedback percentage is calculated for the last 12 months. If there is no feedback for the year, how do you expect to calculate it (zero divided by zero??)

[PE1RKI]

some sellers have more then one active account and some non active accounts, if one account has to many negatives they just dont use that account anymore for a year. i had one seller bookmarked for over a year and noticed this.
this summer i bought from 3 sellers the same item, i got the shipping notes on the same moment, i got the packages at the door at the same moment and the return address was the same.

[wraper]

some sellers have more then one active account and some non active accounts, if one account has to many negatives they just dont use that account anymore for a year. i had one seller bookmarked for over a year and noticed this.
this summer i bought from 3 sellers the same item, i got the shipping notes on the same moment, i got the packages at the door at the same moment and the return address was the same.

I've seen even more ridiculous. Bought items from 2 different sellers and got them combined in a single parcel.

[metalphreak]

It works both ways. If someone has a 5 year history of good feedback, but then suddenly becomes terrible (for whatever reason), they will still have a high feedback percentage because of the long history period. They use 12months because it's an up-to-date assessment of a member.

You also need to take negative feedback with a grain of salt. There are a lot of asshole buyers out there who leave negative feedback for no good reason, or to try and extort something from the seller.

I've got almost 2000 feedback ratings on my account, and have had 2 negatives in that time. One was someone who wrote something positive in the comment, but clicked the wrong thing. The other was a buyer who claimed something was a fake product when it wasn't (bought from distributor and I'd sold 50+ of them to happy buyers).

If someone has like 99% or higher, just check the negative commments. If the person who left the negs seems like an idiot then you're still safe to buy

[Stray Electron]

some sellers have more then one active account and some non active accounts, if one account has to many negatives they just dont use that account anymore for a year. i had one seller bookmarked for over a year and noticed this.
this summer i bought from 3 sellers the same item, i got the shipping notes on the same moment, i got the packages at the door at the same moment and the return address was the same.

I've seen even more ridiculous. Bought items from 2 different sellers and got them combined in a single parcel.

   I just got a package of two books that I bought from two "different" sellers in two different states. Both books have a sticker on them showing the same (one) seller!   

[ez24]

Positive feedback percentage is calculated for the last 12 months. If there is no feedback for the year, how do you expect to calculate it (zero divided by zero??)

From what I think now, is I found a needle in a hay stack.  No buys or sales in one year so nothing.  I granted I should have looked into this but my eye went to that area and saw "nothing" so no negative feedbacks registered in my mind.

Ebay could write something like "No activity past 12 months" or some sort of explanation of why they had no feedback.  I just assumed they had no feedback and went on with the bidding.  This is the first time I have run into this in many years of using eBay.

FYI I got an email from the seller stating they did not know what was going on either.  I paid.   Interesting experiences here from others.  Live and learn.   Thanks everyone.

[rdl]

Positive feedback percentage is calculated for the last 12 months. If there is no feedback for the year, how do you expect to calculate it (zero divided by zero??)

There's no excuse for nothing being displayed (see pic in first post). If they haven't received a feedback in a year, then just say so.

"Seller has not received any feedback during the past 12 months."

Leaving it completely blank only raises questions, especially when the seller info shows over 4000 transactions.

[ez24]

Positive feedback percentage is calculated for the last 12 months. If there is no feedback for the year, how do you expect to calculate it (zero divided by zero??)

There's no excuse for nothing being displayed (see pic in first post). If they haven't received a feedback in a year, then just say so.

"Seller has not received any feedback during the past 12 months."

Leaving it completely blank only raises questions, especially when the seller info shows over 4000 transactions.

I agree, I got fooled.  FYI the seller was on chemo for a year.  I do not know her current condition.

[Delta]

Positive feedback percentage is calculated for the last 12 months. If there is no feedback for the year, how do you expect to calculate it (zero divided by zero??)

From what I think now, is I found a needle in a hay stack.  No buys or sales in one year so nothing.  I granted I should have looked into this but my eye went to that area and saw "nothing" so no negative feedbacks registered in my mind.

Ebay could write something like "No activity past 12 months" or some sort of explanation of why they had no feedback.  I just assumed they had no feedback and went on with the bidding.  This is the first time I have run into this in many years of using eBay.

FYI I got an email from the seller stating they did not know what was going on either.  I paid.   Interesting experiences here from others.  Live and learn.   Thanks everyone.

You didn't see any feedback?  Did you not notice the four digit number next to the seller's username?

Or did you mean "I didn't see a feedback percentage, and I'm too lazy to do a couple of mouse clicks"?

[ez24]

You didn't see any feedback?  Did you not notice the four digit number next to the seller's username?

Or did you mean "I didn't see a feedback percentage, and I'm too lazy to do a couple of mouse clicks"?

You didn't see any feedback?

- correct look at the pic

Did you not notice the four digit number next to the seller's username?

--> yes I did and my mind said no neg feedbacks because it did not seen anything next to the seller name where usually there is something

Or did you mean "I didn't see a feedback percentage, and I'm too lazy to do a couple of mouse clicks"?

- since this was the first time I have come across this, I did not think to do a couple of mouse clicks.  Sure will next if it ever happens again.  Again my brain said everything was ok (and I think it will be) because there was nothing there.  I just did not think that there should be something there.
But I think this is very rare.

[Delta]

Jesus feck, have you even looked at your own bloody screencap?
The seller has 4617 feedbacks.  Clearly visible next to their name.
All you had to do was click on that number, but no, because there was no percentage their you get you kinckers in a twist and start writing verbose posts on an electronics forum!

[metalphreak]

Jesus feck, have you even looked at your own bloody screencap?
The seller has 4617 feedbacks.  Clearly visible next to their name.
All you had to do was click on that number, but no, because there was no percentage their you get you kinckers in a twist and start writing verbose posts on an electronics forum!

Some people just like to have a whinge ok