General > General Technical Chat

Ebay unsafe/noncompliant goods and reporting

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MrMobodies:
I was looking at a dodgy power supply brand out of interest where one blew up somewhere a couple of days ago that I replaced with a decent brand and I found one on Ebay with a non compliant fuse-less plug in the listing.

I reported it and despite explaining about the non-complaint plug I got this reply:

--- Quote ---A decision was made on the listing you reported
Hello ,
Thanks again for reporting the listing(s) you found.

What happened:
We looked into your report and didn’t find the listing to be in violation of our policy.  :bullshit: This determination was made by a customer service agent.

If you reported content that isn’t listed below, we’ll send a separate email once we’ve made a decision.

Your reference ID:
**************

Here are the listings you reported that are included in this decision:
https://www.ebay.co.uk/itm/235472368258
Item: 235472368258 EXTERNAL POWER SUPPLY (PSU) JCY-1250 AC/DC ADAPTER


Thank you for being part of the eBay community.
Thanks,
--- End quote ---

Well that's not very good. They now have a text box so I could explain why I reported it and a followup but it didn't seem very helpful. Maybe that agent is from another country and don't understand how it is not compliant in the UK.

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