General > General Technical Chat

Ebay use "take action" button

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Brumby:

--- Quote from: Bicurico on March 14, 2020, 12:04:00 pm ---Whenever an item does not arrive until the deadline shown by ebay I file a claim immediatly.
--- End quote ---
If I am feeling generous, I will wait until about 3 days before my window closes and raise a case.


--- Quote ---Never accept for the seller to resend the item - it will be a huge risk on your side. Ask for a full refund and order again if you want to.
--- End quote ---
Completely agree here unless the seller can get it to you within your original claim window.  Sellers can give you a sob story which is purely a delaying tactic in the hope you will let that window close.  Once that happens, they can ignore you and you've lost your money.


--- Quote ---Also, if an item arrives the day aftwr the refund and you feel it was not the sellers fault, you can be the nice guy and pay him again.
--- End quote ---
Absolutely.  I have done this when an item hadn't turned up and the seller sent another (which arrived in time) and then the original turned up 2 months later, which I kept as a spare (it was a good price).  They appreciated my offer to pay - and the funds which followed.


--- Quote ---But always take action on the dates ebay suggests.

--- End quote ---
Yes.  They give those dates for a reason.

Jan Audio:
He shipped another, should wait and believe it is really shipped.
If i take money back is not right since he shipped.

Next time i know to take instant money back.
thanks all

james_s:
You should still file a claim, you can close it when the replacement arrives. It's a common tactic to tell you they shipped another one so that you wait until after the time limit expires.

Brumby:

--- Quote from: Jan Audio on March 14, 2020, 01:55:35 pm ---He shipped another,
--- End quote ---
He told you he shipped another... but did he actually ship one?  (A supplied tracking number isn't proof the item being tracked is yours!)


--- Quote ---should wait and believe it is really shipped.
--- End quote ---
Waiting is a risk.  Don't wait until your time is up!!


--- Quote ---If i take money back is not right since he shipped.

--- End quote ---
Not if he lied.


--- Quote from: james_s on March 14, 2020, 09:30:36 pm ---You should still file a claim, you can close it when the replacement arrives.
--- End quote ---
Please ... take action before your time runs out!


--- Quote ---It's a common tactic to tell you they shipped another one so that you wait until after the time limit expires.

--- End quote ---
This  ^   ^   ^   ^

.... and if one does arrive after you get a refund, you can always pay them.

Larryc001:
You have 180 days to file a claim for item not received with PayPal.

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