| General > General Technical Chat |
| Ebay use "take action" button |
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| Jan Audio:
So i havent received my item, tomorrow is day 44. No it is not from china, else i knew it has more delay. What will happen if i press the take action button ? Or do i need to go to the paypal site to get a refund ? How does it works ? I take my money back, suppose it being delivered next week, i can still pay the seller. If i dont take my money back, 45 days have passed and i have nothing. You used the "take action" button before ? |
| jogri:
You should be able to contact the seller directly from your purchase history, just send him a quick message that the item hasn't arrived yet. Has happened a few times to me, in most cases the seller just refunded me completely without asking any question. |
| tunk:
By "take action button" do you mean the resolution center? If so, you have 30 days after it should have arrived to use it. Usually I first send an eBay-message to the seller and if it's not solved within a handfull of days, then I use the resolution center. |
| Jan Audio:
Well, this seller have asked me to drop the case then he can send the item. He sended again, and still waiting, only with 45 days passed i cant get money back, i dont trust this seller anymore. I,m not crazy to drop the case before i get my item. |
| tunk:
Ask the seller to update your "Orders" list, including estimated delivery (and tracking number). If that's not done, I guess you could wait until a few days before the 30 day deadline and then use the resolution center. As a general rule, I always ask for a refund to avoid this problem. |
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