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eBay's purchase protection program doesn't really work!
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DiTBho:

--- Quote from: Fraser on September 25, 2023, 05:21:52 pm ---I believe I know what has happened here.

You bought the disks with your understanding of “opened, never used” and that was an understandable view that the disks were unused, with no serious hours on them.

The seller stated the following in his auction……

“New or as good as new

All plates are in the original protective film and originally sealed”

I suspect that the eBay claim assessor saw your description of the problem and viewed it as unwarranted as all of the drives tested as working. They did not consider the hours run on the drives as a valid reason to award the claim to you. “As good as new” can be misinterpreted if it only related a to physical condition. If the drives had actual failures noted in the tests then I believe eBay would have found in your favour. This is not fair to you but the eBay claim agent may not be technical and may not appreciate that hours run on a drive most definitely affects whether it may be described as new or “as good as new”. EBay look for physical failures or cosmetic damage, not HDD SMART reports. They view it as “the drives are clearly working with no recorded errors so what are you complaining about”.

--- End quote ---

So, I made a phone call to eBay customer service, and it sounds like you described what happened perfectly.
They asked me to go to a store and ask to a tecniciatn to write down on formal paper, to be then scanned and email them, that those four defective disks are not as described.

Definitely misunderstood - Defect, what? - They don't understand the 6000 hours thing, for them, if they aren't broken, they're fine.

I could also do it, but it's a total waste of time, better to leave half the project alone and be comfortable with those four truly NOS discs.
magic:

--- Quote from: wraper on September 25, 2023, 08:13:01 pm ---I'd have more trust in cheap Chinese SSD rather than those.

--- End quote ---
Do they even have the advertised capacity? :-DD

Also, this :wtf:
http://blog.gsmarena.com/how-do-you-spot-fake-chinese-usb-hard-drives-well-you-take-them-apart/
SiliconWizard:

--- Quote from: magic on September 26, 2023, 04:53:17 am ---
--- Quote from: wraper on September 25, 2023, 08:13:01 pm ---I'd have more trust in cheap Chinese SSD rather than those.

--- End quote ---
Do they even have the advertised capacity? :-DD

Also, this :wtf:
http://blog.gsmarena.com/how-do-you-spot-fake-chinese-usb-hard-drives-well-you-take-them-apart/

--- End quote ---

Yes, this is pretty typical.
In the same vein, I have seen cheap chinese tablets with great specs on paper. The tablets appeared to work properly, albeit not with the CPU performance and RAM size that would match what was advertised.
The advertised CPU and RAM size were reported as such in CPU-Z though and a number of other tools.
The installed Android was patched to report a false CPU ID and false RAM size.
 :-DD
magic:
By the way, I had the exact same problem once, except buying one unit from a private person.

In that case, I ran photorec on the disk and recovered tons of the guy's personal files (family photos, videos, documents, you name it). Being kind guy I am, I emailed the seller and politely suggested that he must have accidentally sent me a wrong disk. Of course he denied everything, so I countered with a brief summary of all the content I found. He became cooperative very fast >:D


Lesson: erase your disks properly before selling them as new.


Indeed, erase them, period. Now ntfsundelete and photorec are the next thing I run after smartctl on all used disks. And yes, I buy used disks. A good deal cheaper than new and still almost as good. HDD failures are a random thing, the only benefit of buying new is warranty and that matters only if it dies completely in the first two years.

A few thousand hours is practically a virgin :D
wraper:

--- Quote from: SiliconWizard on September 26, 2023, 02:27:34 am ---eBay and PayPal have parted ways as far as I've understood, so yeah there is no real benefit using PayPal now.

--- End quote ---
If you paid by paypal you still have their own purchase protection.
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