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eBay's purchase protection program doesn't really work!
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nctnico:

--- Quote from: Veteran68 on September 26, 2023, 12:37:14 pm ---I could never wrap my head around the statistical probability of such a large maker with so many satisfied users, yet literally every single person I knew in person had terrible experiences with Seagates. I guess they just shipped all the questionable drives to my neck of the woods...

--- End quote ---
More likely you and your friends are letting the drives run too hot.  8) Hard drives don't like high temperatures so I always made sure to make openings in the front panel slots to allow airflow along the hard drives. Back in the old days, PC casings where quite bad where it comes to cooling.
Veteran68:

--- Quote from: nctnico on September 26, 2023, 09:44:19 pm ---
--- Quote from: Veteran68 on September 26, 2023, 12:37:14 pm ---I could never wrap my head around the statistical probability of such a large maker with so many satisfied users, yet literally every single person I knew in person had terrible experiences with Seagates. I guess they just shipped all the questionable drives to my neck of the woods...

--- End quote ---
More likely you and your friends are letting the drives run too hot.  8) Hard drives don't like high temperatures so I always made sure to make openings in the front panel slots to allow airflow along the hard drives. Back in the old days, PC casings where quite bad where it comes to cooling.

--- End quote ---

Well, two things:

1. We were installing multiple 120mm case fans before it was fashionable, back when cases came with 80mm fans if any at all. I have totes full of case fans like I have totes full of old HDDs. We weren't hacks, we knew what we were doing.

2. Even if true, Seagate were obviously more prone to such overheating failures than virtually every other brand we used. Hence, our reliability (or lack thereof) experience is still valid.
DiTBho:

--- Quote from: andy2000 on September 26, 2023, 05:57:18 pm ---When opening a return, I've used screen shots, or even just a picture of the item with a note on it.  I've never had a picture questioned, or a return declined.  Just recently, I returned a defective SSD using a screen shot of Windows setup saying the drive couldn't be formatted.  I think the picture requirement is just there to reduce fraudulent returns rather the providing absolute proof.  In your case, I would have provided a screen shot showing the hours, and the serial number for each drive, plus a picture of the drives with the serial numbers visible. 

--- End quote ---

That's exactly what I did!
soldar:
It is not only brands but types within brands.
Western Digital has families of drives for different purposes. General use are cheaper but less reliable.

WD Green Best for everyday light computing.
WD Blue Capacity-focused storage for creators.
WD Black High-performance drives specially-tuned for gaming.
WD Red Reliable HDDs & SSDs to boost performance and capacity of NAS systems.
WD Purple High-capacity smart video recording storage for 24/7 use.
WD Gold Reliable, performance drives for enterprise applications.

You gets what you pays for
SiliconWizard:

--- Quote from: soldar on September 26, 2023, 10:40:12 pm ---It is not only brands but types within brands.
Western Digital has families of drives for different purposes. General use are cheaper but less reliable.

WD Green Best for everyday light computing.
WD Blue Capacity-focused storage for creators.
WD Black High-performance drives specially-tuned for gaming.
WD Red Reliable HDDs & SSDs to boost performance and capacity of NAS systems.
WD Purple High-capacity smart video recording storage for 24/7 use.
WD Gold Reliable, performance drives for enterprise applications.

You gets what you pays for

--- End quote ---

Yes of course. Now keep in mind that many of these families share a common design and only differ by, often, just firmware changes.
The Gold series are drives filled with helium (AFAIR and if I'm not mistaken), have specific firmware, and have been subjected to more stringent qualification tests, but other than this the base hardware is pretty close to the other ones.
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