| General > General Technical Chat |
| Element14 lead times not to be trusted |
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| TMM:
Element14's Australian warehouse is a shonky second rate operation compared to the overseas warehouses. At one point they were so bad that I would only order items that weren't stocked in the Australian warehouse. Not only being slow but having incorrectly sorted parts in their warehouse - one time I received RCA plugs instead of SOIC opamps and another time DIP8 opamps instead of TO220 transistors. The latter not just once but TWICE after I pointed out they sent me the wrong thing the first time and they promptly shipped me DIP8 opamps again. After the second complaint they conceded that their 30000+ stock of a particular TO220 transistor had gone missing and refunded me - not sure if they actually looked or if the sales drone just figured refunding me would be easier than having to deal with the warehouse staff. I ordered a different line listed as being stocked in the UK warehouse and the correct transistors showed up. On the bright side I now have a lifetime supply of RCA plugs and DIP opamps... They have got better over the past couple of years and I still use them because they gave me a corporate account (free next day Toll shipping on a 1c resistor) but I still order from Digikey/Mouser if I NEED the parts to arrive same week. |
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