| General > General Technical Chat |
| Email change, Microsoft account |
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| AussieBruce:
Thanks to any of the respondents that happen to read this response. The situation is resolved, the following might assist anyone who needs to do the same thing. I went to the MS Australia tech support page, and selected Chat. That put me through to another page where I was asked to enter a summary of my problem, my heart sank, but I tried, and up came some options to select, the top one was my situation exactly. I selected it, and was stepped through the procedure in easy stages from then on. The system picked up the ID of my account (my old email) and asked for my password. Once in, the requisite form came up, complete with a clear explanation. It was just a matter of entering my new email as an alias, making it my primary alias and deleting the old email address. For entering the new alias there was a confirmation step to my new email. It all went so smoothly that I was gobsmacked, and still am. This is MICROSOFT, FGS. How could they make it so easy?? |
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