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Emails from Digikey in Chinese "customer excellence program"
Whales:
Today I received a couple of emails in Chinese from e.digikey.com, both identical except for the TO: address. For reference: I only ever order on digikey.com.au (Australia, English):
Via Gtranslate:
--- Quote ---Digi-Key Customer Excellence Program
As an important customer, we hope to give you thousands of products at exclusive discounts through the Digi-Key Customer Excellence Program.
You will get:
Full discount
Future exclusive services, such as payment on credit
No other actions are required! Shop now and enjoy the experience!
--- End quote ---
These emails were addressed to me using a digikey-dervied datasource, specifically an order I made on 2019-01-14 and and order I made on 2021-01-28. I use a unique email address for every purchase I make (I own my domain and I have it setup so anythingyouwant12345678@mywebsite.com gets to me) so I know if anyone sells or loses my email address to a spammer. Each address I make up contains a long random number and I note it in a file along with the date & URL it was submitted to.
The real question is: are these legit emails from Digikey or phising scams using Digikey's data?
I rang Digikey this morning and was told very directly to "delete them", that they have been getting lots of calls this morning about it and e.digikey.com is not a legitimate sender from them. They say they already have their IT looking into it and thankyou for calling them about it.
:popcorn: At this point I don't think they're necessarily phising emails from digikey-sourced data, I think it could be a sales guy at the Chinese digikey office using their dataset. All of the links in the email go to c.digikey.com; but there is still a chance I'm missing something, I have not read its full source, so don't take this as security advice. Treat it as phishing until further notice from Digikey.
ataradov:
They are legit. Someone screwed up. This is their new agile approach to development showing itself. If they were phishing, they would not lead to a legit site. There is not a link in that email that goes to some suspicious place.
The fact that they spam at all is bad, but may be in China it is more acceptable.
I would prefer to not receive any communication from companies that is not directly related to may order.
Bud:
--- Quote from: Whales on February 02, 2021, 04:24:18 am ---
--- Quote ---Digi-Key Customer Excellence Program
As an important customer, we hope to give you thousands of products at exclusive discounts through the Digi-Key Customer Excellence Program.
You will get:
Full discount
Future exclusive services, such as payment on credit
No other actions are required! Shop now and enjoy the experience!
--- End quote ---
--- End quote ---
Never in my buying from Digikey i ever got a 1 penny discount. Either this is BS or i am not an important customer :-DD
And what the heck is "Full discount", though it may be a translation quirk.
beanflying:
Yep I was cleaning out my spam folder just before and Oscar was 'ere too :palm: I suspect it is because us Aussies to the Yanks are in their Asian area but :-//
ataradov:
--- Quote from: Bud on February 02, 2021, 05:47:46 am ---Never in my buying from Digikey i ever got a 1 penny discount. Either this is BS or i am not an important customer :-DD
And what the heck is "Full discount", though it may be a translation quirk.
--- End quote ---
That's why it was intended for Chinese market.
Also, it looks like DigiKey China operates much the same way as everything else in China. I checked prices for a few items, and they are higher than US prices. Not sure how that makes any sense. So may be that's why they decided to graciously discount them to at least the US prices :)
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