General > General Technical Chat
Equipment Falling Off Telephone Poles
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amyk:
Put a sign directly under it, with a big arrow pointing up and text saying "LOOK OUT!" :-DD
xrunner:

--- Quote from: wn1fju on November 20, 2020, 02:05:15 pm ---Over one month ago, I noticed a piece of equipment dangling from the telephone pole wires in my neighborhood.  Looks to be some sort of fiber optic node.

--- End quote ---

Might try the fire dept. Tell them you are concerned about public safety. They will come and inspect it, I assure you.
0culus:

--- Quote from: wn1fju on November 20, 2020, 02:05:15 pm ---Over one month ago, I noticed a piece of equipment dangling from the telephone pole wires in my neighborhood.  Looks to be some sort of fiber optic node.  I can't imagine it is supposed to hang like that.  We have both Comcast and Verizon services locally, so I first called Comcast to report it.  The customer service representative didn't understand anything I was saying and I had to spell the address about 6 times - I still don't think she got it.  But she said she would "report it to her supervisor."  I waited a week, then called Verizon.  Verizon actually sent someone out to look, but they called and said, "it isn't our equipment - try Comcast."  I then sent a photo to our County's Office of Cable and Broadband Services.  They sent out an inspector who I was told sent a repair order to Comcast.

It has now been almost one month and the thing is still dangling right over a sidewalk in front of an elementary school.  I guess we will have to wait until it falls down and hurts/kills someone.

Nice to see that nobody really gives a damn.

--- End quote ---

With comcast you *have* insist that the first level CSRs transfer you...then you will get someone who isn't ESL and might actually know what the hell they are doing.
Red Squirrel:
Cut it and send it in to mailbag for a teardown.  :-DD

Actually I see those in my area too, and I don't believe they are the telco's but the cable company's so I'm guessing something to do with coax, but maybe fibre.  They appear to have an antenna so I imagine they are some kind of active equipment that they can remote into from their truck.  I don't know how it would be powered though.    Sometimes telcos will have equipment on poles but they usually have a hydro meter and service going to it. 

Speaking of equipment falling off poles, I got a call for this once, I had to go check it out after my shift because the idea was pretty hilarious when they described it to me on the phone. 


 


Ground_Loop:

--- Quote from: magic on November 20, 2020, 04:50:45 pm ---Cut it and they will dispatch a tech right away :-/O


--- Quote from: wn1fju on November 20, 2020, 02:05:15 pm ---The customer service representative didn't understand anything I was saying and I had to spell the address about 6 times - I still don't think she got it.  But she said she would "report it to her supervisor."

--- End quote ---
:-DD

--- End quote ---
I know this as a fact. I had a line hanging across my driveway at windshield
height for over three months trying to convince Comcast to send their construction guys out to fix it. A tree fell on it and ripped the attachments off the pole. All they wanted to do was set up an appointment with me for service. Nothing I could say would convince them I did not need to home for them to look at it. . . Until I cut it. I guess it took out half the neighborhood. They were working on it two days later. No one asked but I was ready to claim it hung on my truck as I drove under it.

Tell Comcast it is a safety hazzard and you have asked news media to come have a look.
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