General > General Technical Chat
Equipment Falling Off Telephone Poles
wn1fju:
Over one month ago, I noticed a piece of equipment dangling from the telephone pole wires in my neighborhood. Looks to be some sort of fiber optic node. I can't imagine it is supposed to hang like that. We have both Comcast and Verizon services locally, so I first called Comcast to report it. The customer service representative didn't understand anything I was saying and I had to spell the address about 6 times - I still don't think she got it. But she said she would "report it to her supervisor." I waited a week, then called Verizon. Verizon actually sent someone out to look, but they called and said, "it isn't our equipment - try Comcast." I then sent a photo to our County's Office of Cable and Broadband Services. They sent out an inspector who I was told sent a repair order to Comcast.
It has now been almost one month and the thing is still dangling right over a sidewalk in front of an elementary school. I guess we will have to wait until it falls down and hurts/kills someone.
Nice to see that nobody really gives a damn.
magic:
Cut it and they will dispatch a tech right away :-/O
--- Quote from: wn1fju on November 20, 2020, 02:05:15 pm ---The customer service representative didn't understand anything I was saying and I had to spell the address about 6 times - I still don't think she got it. But she said she would "report it to her supervisor."
--- End quote ---
:-DD
richard.cs:
Reach up and chop it off? Possibly with the aid of a small step of steps or a tree pruner. If it was doing anything important they'll come out and replace it, if not problem solved. >:D
james_s:
I've seen those things but never investigated too closely to determine what they are, I suspect it's a junction box for cable TV or copper phone lines. It looks like it's only got one cable going into it so it's entirely possible that it's abandoned and not doing anything. I wouldn't be too worried about it dropping off, I doubt it weighs a lot and it looks to be securely attached to the cable it's dangling from.
I suppose you could use one of those extendable tree pruners to snip if off and then do a teardown to see exactly what it is.
magic:
Don't forget to upload pics to EEVBlog forum from your home IP address :-+
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