General > General Technical Chat

Ethics of declaring repairs during resale

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wraper:
I use "seller refurbished" when selling circuit boards which were repaired, cleaned and look like new. Those with some scratches I sell as used. My impression though is that selling as used results in about the same sale price and sale rate but less responsibility.

blacksheeplogic:

--- Quote from: bdunham7 on September 09, 2022, 07:08:03 pm ---You will get nervous idiots that don't like mentions of 'repair' because they actually think 40-year old equipment will commonly just work forever because they built things so good back then, so 'repair' seems like either tampering or signs that that unit is not a 'good one'.

--- End quote ---

There is that and there is also the insane belief that the old components have a 'sound' that you can't replicate with 'new' components.

thm_w:

--- Quote from: edavid on September 09, 2022, 06:28:46 pm ---OP doesn't mention where he is selling, but describing an item as refurbished on eBay is asking for trouble.  Just describing it as "used" is a pretty big commitment for the seller.  Did you really test all 100 functions after your repair?  Verify every spec in the manual?

My experience is that most buyers don't want to hear about repairs.  I think it comes across as "I bought this cheap and marked it up".  However, you can still mention them if you prefer.  It's not an ethics issue.

--- End quote ---

How is it asking for trouble? Used or Refurbished in both cases means all functions are working. Refurbished means a repair was done.

If you suspect any functions are not working, then yeah, you should list it as for parts if you don't want to get in trouble.
I wouldn't care about testing every spec. Maybe you get unlucky and get a dick buyer, but that would be rare. Hell half the sellers don't know and list non-working stuff as "Used".

edavid:

--- Quote from: thm_w on September 09, 2022, 09:27:04 pm ---
--- Quote from: edavid on September 09, 2022, 06:28:46 pm ---OP doesn't mention where he is selling, but describing an item as refurbished on eBay is asking for trouble.  Just describing it as "used" is a pretty big commitment for the seller.  Did you really test all 100 functions after your repair?  Verify every spec in the manual?

--- End quote ---

How is it asking for trouble? Used or Refurbished in both cases means all functions are working. Refurbished means a repair was done.

--- End quote ---

Here are the eBay definitions:


--- Quote ---Seller refurbished: The item has been restored to working order by the eBay seller or a third party. This means the item was inspected, cleaned, and repaired to full working order and is in excellent condition. This item may or may not be in original packaging. See seller's listing for full details

Used: The item was previously used. The item may have some signs of cosmetic wear, but it is fully operational and functions as intended. This item may be a floor model or store return that has been used. See the seller's listing for full details and a description of any imperfections
--- End quote ---

Refurbished has to be in "excellent" condition.  If the buyer says it isn't excellent, how do you refute that?

thm_w:

--- Quote from: edavid on September 09, 2022, 10:07:18 pm ---Refurbished has to be in "excellent" condition.  If the buyer says it isn't excellent, how do you refute that?

--- End quote ---

Ah didn't know that thanks. Used it is.
If you look through refurbished you'll see tons of "Grade C" refurb phones/laptops/etc which means poor condition or scratched up. I guess its more buyer ammo if you wanted to return something but didn't have another reason for it.

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