I had great difficulty buying a mains cable for my Miele washing machine due to "Right to repair"
Miele has now decided (And some other manufacturers) that right to repair means only authorised and certified repair centres can purchase parts and end users can now only replace user replaceable parts (Which are really really simple parts)
Even third party stores that sell spares have been told by the manufacturers they cannot sell spare parts.
So things have gone backwards really and it is now a monopoly.
I did manage to order the mains cable from Miele in the end, it was £90. I would have used an alternative cable but I have a 10 year warranty on that machine.
WFT? Just use ordinary mains cable. A washing machine will be fine with standard 1.25mm2, or 1.5mm2 PVC insulated mains cable. Anyone telling you, that special cable is required, is lying.
And lose my 10 year warranty? I would have just done that if it was out of warranty.
This mains lead has a plug on one end that plugs in to the inverter board, you remove a screw from the rear and it slides sideways and pops out.
It depends on the country, but most places have laws that the manufacture cannot refuse warranty just because a device was opened or a part was changed. The "warranty void if opened" stickers are not enforceable and have never been. If the manufacturer thinks the device failure was related to what you did or the part you changed to aftermarket then they have to prove it.
However, until this is common public knowledge the manufacturer may just lie and say you are not covered by warranty and hope you go away. In this case you have to take them to small claims court.
This issue is a problem with public perception and the company, not really a law issue.
If everyone was talking to them court the courts would get pissed off at them and they would fail into line.
Companies will try to get away with everything if the public lets them.
I think the point has been missed here with the past 2 replies on what I originally said.
The point I was making is that parts are getting increasingly difficult to purchase if not impossible from either manufacturers or third party retailers due to the "Right to repair" it has stopped end users, third party retailers and any non "authorised repairers" from being able to obtain them.
The part I needed has no third party or compatible equivalent, if I had to replace it using suitable flex I would have had to modify the washing machine which would have involved drilling holes and soldering wires to the main board. Which I can't see going down too well when I do a callout.
Ironically it was a good investment jumping through hoops to buy this cable, as when I went to replace it, I noticed rust underneath the machine. And when I put my borescope inside the machine I could see the lower pan had rusted through.
Turns out the detergent had been leaking internally and eaten away the base of the machine. I called an engineer out and within days I had a brand new washing machine delivered.
Picture attached of the damage.