I don't recall seeing anything about the product needing to be purchased from an "Authorized Dealer/Distributor."
This warranty extends only to the original buyer or end-user customer of a Fluke authorized reseller, ...
I don't recall seeing anything about the product needing to be purchased from an "Authorized Dealer/Distributor."
http://www.fluke.com/fluke/usen/home/termsconditions.htmQuoteThis warranty extends only to the original buyer or end-user customer of a Fluke authorized reseller, ...(emphasis added)
Other companies do this screwing of customers, too. It is to protect their authorized resellers, and keep margins up. In other words, it is a company's way of telling you that despite all the marketing blah they give a flying fart through a donut about customers.
It seems silly to me that if you have valid documentation of when and from where you purchase any Fluke product that they would not honor the warranty.
They can write whatever they like, if it is against local law it won't fly. In the EU you have to contact the outfit that sold it to you, if that fails for whatever reason (say the reseller is bankrupt for example) the manufacturer needs to resolve the problem.
The question is moot, since Fluke will only provide products for sale through their authorized resellers.
How do you suppose it got from a Fluke factory into your hands? Out the back door? From a shipping consignment that went astray?
If you are going to sacrifice all that by buying on the black market, what's the point?
It is not a black market, implying illegal activities, it is a perfectly legal gray market. http://en.wikipedia.org/wiki/Gray_market
I'm thinking about buying an 87V and Amazon has the best prices but not directly from them....
Last I knew there was a warranty card in the box. You simply fill that in and you should be covered, right?
Dave.
Shame it's not directly from Amazon, as Fluke will honor the warranty (called and verified this not that long ago).
I can confirm that I was told on the phone by Fluke rep that if I purchased from Amazon that the Waranty would be honored.
Either way, it's been my experience that Amazon's return policy is impeccable.
Amazon does carry at least one Fluke model themselves though (287), but it's more expensive. Particularly for additional bells and whistles you may hardly ever use or already have with a DMM already in your possesion (nice to have them on one meter though IMO).
They are usually pretty good with it, but that doesn't last the entire warranty period though, does it (seem to recall 30 days on electronics)?
Though possible, I wouldn't expect a Fluke to be DOA out of the box. But if something happens after Amazon's return policy period, but within the warranty, Fluke's warranty conditions would be more important IMO.
OP didn't say he had received a bad meter. This is just a speculative rant as far as I can tell.