EEVblog Electronics Community Forum
General => General Technical Chat => Topic started by: tfrobase@gmail.com on July 02, 2021, 01:58:27 pm
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Has anybody ordered from Futurlec lately, I entered an order 2 weeks ago and have heard nothing?
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I haven't ordered in years but from what I remember if a part is not in stock it will hold up your order and they won't tell you.
You can email them to ask which part it is.
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Uh Futurlec is notorious for their "service". It has always been like that - search this forum, I am sure you will find threads from the past full of horror stories.
Go elsewhere, even AliExpress and eBay are less trouble than Futurlec.
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I haven't used them in years. Well over 10. Back when I did, I used their PCB service a couple times. That was pretty cheap, and reasonable quality (at the time - these days you have better for similarly low prices), but took ages.
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I ordered from them a few months ago. I hadn't used them in many years (had no problems in the past). I too never heard anything. When I emailed, I was told the credit card didn't go through. I haven't bothered following up with the order.
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Futurelec are in Bangkok if I remember correctly and the covid situation there is starting to look quite dire.
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Yes I would say dire. From the outside they seem pretty un-functional. See my experience with them recently here:
https://www.eevblog.com/forum/chat/what-electronics-grabbagassortment-sites-do-you-use/msg3730150/#msg3730150 (https://www.eevblog.com/forum/chat/what-electronics-grabbagassortment-sites-do-you-use/msg3730150/#msg3730150)
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They don't always notify you when they ship. I placed an order with them two years ago. After 17 days I emailed them and they said the order had been shipped 10 days ago and gave me a tracking number. So I'd just email them and inquire about the order.