Hermes/EVRI prohibited and no protection items

• Hermes/EVRI prohibited and no protection items
  Posted by MrMobodies on 04 Apr, 2023 17:32
• I won a coffee maker on ebay at auction, seller chooses EVRI.
  I was reading their terms and conditions out of interest and noticed coffee makers are a prohibited item and excludes protection.
  
  https://international.evri.com/prohibited-items
  

  Quote

  Prohibited Items:
  The following items (or any item similar in description or content) can not be carried on any service.
  
  Any person sending such an item may be subject to their order being cancelled without notice:
  
  Aerosol
  Aftershaves
  Air Bag
  Alcoholic Beverages
  Ammunition
  Animals of any form (alive or dead)
  Any Item Containing Petrol (Liquid, Gas Or Fumes)
  Aromatherapy Oil
  Bathroom Suites
  Batteries
  Biological Samples
  *Camera
  *Canoes / Kayaks
  *Car Panel
  Cash, Credit Cards, Debit Cards
  Chainsaw
  Cheques
  *Christmas Crackers
  Concrete
  *Confectionery
  Counterfeit Currency
  Credit/Debit/Cash Cards
  Dangerous Goods
  Documents (Outside The EU)
  Driving Licence
  *Drugs (including prescription)
  Engines
  *Filth
  Fire Extinguisher
  Fish (live or dead)
  Food
  Food Items (Perishable Goods)
  Fragrance
  Gardening And Household Tools - Gardening And Household Tools, Unless Properly Protected
  *Gearbox
  Gun
  Hazardous Goods
  Human Remains
  Infectious substances
  Ingestible Items
  Item Described As "Unknown"
  *Jewellery
  Juice
  *Kitchen Appliances – White Goods/Coffee Machines/Microwaves
  Knives
  *Ladders
  Leather (Landmark)
  Lighter
  Lights/Lighting/Lamps/Chandeliers
  Liquids/Creams/Oils
  Lottery Tickets
  *Mattresses
  Meat
  *Medical Equipment
  Milk Powder (restricted in China)
  Minerals (Landmark)
  Mobile Phone with or without Sim to any Residential address in Turkey/Pakistan
  Money/Cash/Currency
  Nail Varnish
  Oil
  Paint
  Paintings/Canvas Prints
  Passport
  Perfumes
  *Perishable Good
  *Perishable Goods (all)
  Plant
  *Printer Toner
  Protein/Health Shakes (myHermes, Landmark)
  Replica Weapons
  *Seatbelt Tensioner
  *Settee
  Sharp Instruments - E.G. Knives Scissors And Axes.
  Sinks/Basins
  Slush Syrup
  Soap (OCS, Landmark)
  *Sofa
  *Spectacles / Sunglasses
  Stamps (unless Franked)
  *Steering Wheel
  Tea (Leaves, Bags etc.)
  *Telescopes
  Tickets
  Tobacco And Tobacco Products
  *Toilets
  *Unboxed Furniture
  Vehicle Bonnet
  Vehicle Bumper
  Vehicle Door
  Water
  Weapons
  *White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Etc)
  *Window
  Windscreen
  *Wooden Items (Myhermes, Landmark)

  Coffee makers are also prohibited.
  *What I think maybe ridiculous.
  
  Filth? What nonsense. Am I missing common sense?
  How is it practical to capture "filth" and send it in the post. Sounds stupid/insance to me.Why would anybody want to do that and how would they know or care?
  
  Joke: I suppose I could scrape off some filth somewhere whether it be off some old tiles or a wall, put in a letter and send it off.
  
  I was looking at the No Protection items below:
  

  Quote

  No Protection items:
  The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.
  
  Any person sending such an item does so at their own risk:
  Amber
  Antique
  Bottles
  Bulbs
  *Ceramics/Figures/Figurines
  *China/Porcelain
  *Clock
  *Coffee Machines
  ***Computer Monitor/Imac
  Crockery/Pots/Pottery
  *Crystal
  Delicate Items
  Detergent
  Diamonds
  *Documents
  Fiberglass
  Fish Tank
  *Fishing Rods
  **Fragile Items (all)
  Framed Painting/Photograph
  Gems or gemstones
  *Glass/Glassware
  *Hamper
  Lampshades
  *Lenses
  Marble
  *Microscope
  Microwave
  Mirror
  Ornament
  Over Head Projector
  Packaging/Media Packaging
  Pewter Figures
  Picture Frames
  *Poster
  *Precious Metals (Gold/Silver/Platinum Etc.)
  *Print
  *Projector
  Real Fur
  Resin
  *Scanner
  *Sewing/Knitting Machine
  *Shower Screen
  *SIM Cards
  *Stoneware
  Suitcases/ Flightcases (Not acceptable as packaging)
  *Television
  *Tiles
  *Torches
  *Turntables
  Vase
  *Velux
  Vermiculite Board
  *Watch

  Coffee maker... I hope that turns up okay.
  
  If coffee makers are prohibited why is it on that list.
  
  I could understand if the item wasn't packaged well and they had packaging requirements to protect items but they could just claim the item was "**fragile" and refuse the claim on that basis.
  
  

  Quote

  Special Provisions:
  Amplifiers - maximum Parcel Protection value for damages is £200.00, up to £1,000.00 for lost items.
  Apple Mac/Macpro - maximum Parcel Protection value for damages is £0.00, up to £1,000.00 for lost items. (iMacs are protected for loss only)
  Banjo/Guitar/Cello/Violin - maximum Parcel Protection value for damages is £100.00, up to £1,000.00 for lost items. Musical instruments must be sent in a hard case.

  If Imac is in "No Protection items" why is there a special provision for it or do they mean something different.
  Just had a look and Imac and Apple mac seems to me to be the same thing.
  
  https://www.apple.com/uk/shop/buy-mac/imac/green-24-inch-8-core-cpu-7-core-gpu-8gb-memory-256gb
  Customise your Green 24‑inch iMac with Apple M1 chip.
  
  https://www.apple.com/uk/mac-pro/
  Actually I see it covers laptops and desktop but excludes the all in one models.
  
  The next seller I buy something that is delicate and hard to find and on that list I got to warn them about Evri and I don't mind paying more for another courier.
  
  What do you think?
• #1 Reply
  Posted by tom66 on 04 Apr, 2023 18:56
• It's probably prohibited because if it has glass, the courier's nightly football match risks breaking it.
  
  Generally, with Evri/Hermes don't send anything that wouldn't survive a 6 foot drop or is worth more than £50 ish.
  
  Asking why some items are in the list is probably just down to the type of items that are most frequently claimed against,  they don't make any money on the insurance if you actually claim after all.
• #2 Reply
  Posted by tiggerlator on 04 Apr, 2023 19:35
• EVRI are shite, and would not trust them to deliver crap from bum to toilet Imo, the UK gov should close them down.
• #3 Reply
  Posted by thm_w on 04 Apr, 2023 20:42
• Regardless of what they use, still on the seller to ensure it gets to you in one piece.
  
  Many people used to use "Media mail" in the US, which is specifically for books and movies. But 99% of the time putting other stuff in there turned out OK.
  Or Purolator here has a fixed rate "Express envelope" for paper documents, I've received big metal bars in those.
• #4 Reply
  Posted by Xena E on 04 Apr, 2023 23:04
• Quote from: MrMobodies on 04 Apr, 2023 17:32

  
  Filth? What nonsense. Am I missing common sense?
  How is it practical to capture "filth" and send it in the post. Sounds stupid/insance to me.Why would anybody want to do that and how would they know or care?
  
  Joke: I suppose I could scrape off some filth somewhere whether it be off some old tiles or a wall, put in a letter and send it off.
  
  

  
  While working my way through college I was introduced to an organisation by another student, that paid good money to those who were prepared to be involved in the production, packaging, and distribution of filth! 
  
  Seriously  my only two experiences of what is now 'Evri' were complete 100% financial loss: first as a sender and second as a recipient. Would deliver something myself rather than use them ever again.
• #5 Reply
  Posted by Gyro on 05 Apr, 2023 08:16
• Quote

  Animals of any form (alive or dead)

  
  Schrödinger would have been disappointed. 
  
  
  EDIT:
  

  Quote

  Fish (live or dead)

  
  An interesting distinction, possibly a basic biology lesson is required - or maybe because their tanks aren't covered!
  
  
• #6 Reply
  Posted by M0HZH on 05 Apr, 2023 08:53
• Why would you ship anything with Evri / Hermes? They're the worst there is.
• #7 Reply
  Posted by factory on 05 Apr, 2023 19:07
• Quote from: MrMobodies on 04 Apr, 2023 17:32

  I won a coffee maker on ebay at auction, seller chooses EVRI.
  I was reading their terms and conditions out of interest and noticed coffee makers are a prohibited item and excludes protection.
  
  https://international.evri.com/prohibited-items
  
  What do you think?
  

  
  Is this coffee maker located outside the UK? If it isn't then the international list from that link is meaningless, the UK list is here: https://www.evri.com/send/what-i-can-and-cannot-send
  No mention in the prohibited list of coffee machines, for that one.
  
  And IMO all couriers are shit, not just ervi, I've had damaged items from all of them.
  Even watched a Parcelfarce  driver throwing parcels around in the back of the van a few years ago, certainly a different way of sorting them.
  
  David
• #8 Reply
  Posted by Bud on 05 Apr, 2023 19:16
• Chainsaw? Do they watch too much of horror movies?
• #9 Reply
  Posted by Gyro on 05 Apr, 2023 21:39
• They could have made that 'No Protection' list so much shorter with that...
  

  Quote

  Delicate Items

  ...catch-all!
  
  You: "You broke my item!"
  Them: "It was a delicate item, not covered"
  You: "No it wasn't!"
  Them: "Yes it was - we broke it!"
• #10 Reply
  Posted by factory on 06 Apr, 2023 20:29
• Quote from: Bud on 05 Apr, 2023 19:16

  Chainsaw? Do they watch too much of horror movies?
  

  
  No idea, never had any problems with USPS international & small Chainsaws, unless fuel/gas pours out of the box. 
  
  David
• #11 Reply
  Posted by ejeffrey on 07 Apr, 2023 00:53
• Quote from: MrMobodies on 04 Apr, 2023 17:32

  *Seatbelt Tensioner
  

  
  These are on the list because they have an explosive ("pyrotechnic") charge to wind up the seatbelt in a crash.  Like an airbag.
• #12 Reply
  Posted by tggzzz on 07 Apr, 2023 09:17
• Quote from: M0HZH on 05 Apr, 2023 08:53

  Why would you ship anything with Evri / Hermes? They're the worst there is.
  

  
  AKA Nevri and Herpes.
  
  Having said that, I haven't had problems and the local delivery people are fine.