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| How safe is Aliexpress? |
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| Moris:
Thank's for comments psi. Some more details might help others to get a picture "how secure" Aliexpress is: - Ordered Microscope. Paid 288usd by bank wire. - Nothing happens. - On Aliexpress I see after some time - Order details: The payment received for this order is less than the order total after handling fees were deducted. - Asked Aliexpress how much is missing. They refused telling me how much they received. The communication was annoyingly weird. - The order was closed. Then Aliexpress removed "dispute button" and blocked me from any means to contact them in their platform, except the message center where I can contact the seller of the product. But the seller of course has got no control over this - he has been waiting for my payment. - Now six week are over and I did not get any refund so far. |
| HobGoblyn:
Since my first post, I have tried using them again, got a secure checkout. 6 items ordered, 3 arrived so far, no reason to suspect the others wont. |
| Monkeh:
--- Quote from: Moris on June 10, 2020, 05:54:39 pm ---Thank's for comments psi. Some more details might help others to get a picture "how secure" Aliexpress is: - Ordered Microscope. Paid 288usd by bank wire. - Nothing happens. - On Aliexpress I see after some time - Order details: The payment received for this order is less than the order total after handling fees were deducted. - Asked Aliexpress how much is missing. They refused telling me how much they received. The communication was annoyingly weird. - The order was closed. Then Aliexpress removed "dispute button" and blocked me from any means to contact them in their platform, except the message center where I can contact the seller of the product. But the seller of course has got no control over this - he has been waiting for my payment. - Now six week are over and I did not get any refund so far. --- End quote --- And you paid such a small sum by direct bank transfer instead of via their standard escrow service why? |
| Moris:
@Monkeh. What does "their standard escrow service" mean? |
| Monkeh:
--- Quote from: Moris on June 10, 2020, 07:29:58 pm ---@Monkeh. What does "their standard escrow service" mean? --- End quote --- Do I really need to define escrow? Normally on Aliexpress you pay Aliexpress (well, Alipay) via card. They handle the seller. No special fees, no 'oops it wasn't enough'. |
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