Hello.
Once I asked Hewlett-Packard support for a question about some specification of a product, and he gave me a link to the “hardware maintenance guide/manual”.
It a URL on official “hp.com”, the content is a PDF of the specific model, including a more detailed parameter than their webpage, difference among sub-models, and most interestingly, the procedure to disassemble the device, with CAD drawing of internal components.
I tried several times later, to ask their support for that, which always failed because they all act like people who have IQ<50. I also tried search engines with different keywords, all failed.
I lost the first URL, but I’m sure those are public documents. Can anyone help me to locate them?
Thanks.