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| How to get a CEO's attention |
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| tooki:
--- Quote from: eti on June 07, 2022, 03:36:17 am --- --- Quote from: tooki on June 06, 2022, 05:42:21 pm ---Why didn’t you just return it to the store?!? --- End quote --- You are assuming that is “a store“; this was a replacement keyboard they already sent me, with exactly the same error as the one they replaced. --- End quote --- Of course that’s what I assumed: you said “brand new”, without specifying it was a warranty replacement, so any reasonable person would assume it was newly purchased. |
| langwadt:
--- Quote from: tooki on June 07, 2022, 03:43:14 pm --- --- Quote from: eti on June 07, 2022, 03:36:17 am --- --- Quote from: tooki on June 06, 2022, 05:42:21 pm ---Why didn’t you just return it to the store?!? --- End quote --- You are assuming that is “a store“; this was a replacement keyboard they already sent me, with exactly the same error as the one they replaced. --- End quote --- Of course that’s what I assumed: you said “brand new”, without specifying it was a warranty replacement, so any reasonable person would assume it was newly purchased. --- End quote --- and in places like EU and probably UK it would still be the store you bought it from that has to deal with warranty |
| boB:
I had success once in emailing president@company.com... Might also try ceo@company.com and also quality@company.com and support@company.com boB |
| eti:
--- Quote from: tooki on June 07, 2022, 03:43:14 pm --- --- Quote from: eti on June 07, 2022, 03:36:17 am --- --- Quote from: tooki on June 06, 2022, 05:42:21 pm ---Why didn’t you just return it to the store?!? --- End quote --- You are assuming that is “a store“; this was a replacement keyboard they already sent me, with exactly the same error as the one they replaced. --- End quote --- Of course that’s what I assumed: you said “brand new”, without specifying it was a warranty replacement, so any reasonable person would assume it was newly purchased. --- End quote --- Assumption is the mother of all? Say it with me... .... ..... ....... |
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