General > General Technical Chat
How to get a CEO's attention
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tooki:

--- Quote from: eti on June 07, 2022, 03:36:17 am ---
--- Quote from: tooki on June 06, 2022, 05:42:21 pm ---Why didn’t you just return it to the store?!?

--- End quote ---

You are assuming that is “a store“; this was a replacement keyboard they already sent me, with exactly the same error as the one they replaced.

--- End quote ---
Of course that’s what I assumed: you said “brand new”, without specifying it was a warranty replacement, so any reasonable person would assume it was newly purchased.
langwadt:

--- Quote from: tooki on June 07, 2022, 03:43:14 pm ---
--- Quote from: eti on June 07, 2022, 03:36:17 am ---
--- Quote from: tooki on June 06, 2022, 05:42:21 pm ---Why didn’t you just return it to the store?!?

--- End quote ---

You are assuming that is “a store“; this was a replacement keyboard they already sent me, with exactly the same error as the one they replaced.

--- End quote ---
Of course that’s what I assumed: you said “brand new”, without specifying it was a warranty replacement, so any reasonable person would assume it was newly purchased.

--- End quote ---

and in places like EU and probably UK it would still be the store you bought it from that has to deal with warranty
boB:
I had success once in emailing   president@company.com...   Might also try  ceo@company.com and also  quality@company.com and  support@company.com

boB
eti:

--- Quote from: tooki on June 07, 2022, 03:43:14 pm ---
--- Quote from: eti on June 07, 2022, 03:36:17 am ---
--- Quote from: tooki on June 06, 2022, 05:42:21 pm ---Why didn’t you just return it to the store?!?

--- End quote ---

You are assuming that is “a store“; this was a replacement keyboard they already sent me, with exactly the same error as the one they replaced.

--- End quote ---
Of course that’s what I assumed: you said “brand new”, without specifying it was a warranty replacement, so any reasonable person would assume it was newly purchased.

--- End quote ---

Assumption is the mother of all? Say it with me... .... ..... .......
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